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March 2024 by Annie Schwartz
Fast, friendly and helpful!
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March 2024 by Jessica Roberts
Super helpful worker. Doris from wichita
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January 2024 by Nicholas Kauffman
Always bring my Amazon returns here, fast service and friendly.
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January 2024 by Maryssa Hahn
This one lady was rude the second I walked in the door and made me feel really stupid for not 100% knowing what I was doing. The other lady was trying to help me but the rude one jumped in and just said “oh well we can’t even do that” without even making an effort to do so. That’s crazy that this one ups location was the only one who couldn’t ship out my return package which I had a barcode for. Went to a different location they were very kind and helpful and quickly got my package sent out. That lady should not be working anywhere that deals with customer service!!
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December 2023 by sanket kulkarni
Had very bad experience with the basic service of Amazon return. I had 2 boxes making 1 parcel. They asked me to contact Amazon and ask for 2 separate labels. When explained it came in that way, store rep asked to tape it together, while tape in her hands. I requested for the tape, I was told it’s not possible, will have to buy a new tape and use that. I changed the return and went to Kohl’s. No issues in return. Taking all any kind of future business to the alternative places.
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December 2023 by Michelle Bolson
It cost more to send then it did to make it. I get that shipping is a business, but when I can buy from Amazon and get free delivery no problem it, the gift I sent cost more than I could actually afford. Why two blankets and a picture cost almost $70 to ship is more like fraud. No I will not use your service again unless you can give me $30 back.
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December 2023 by Cody Wray
Really like the crew at this UPS Store. Steve is always friendly and on the ball. Also, the young man (Elijah?) is very helpful. They do Amazon returns, shipping UPS and a drop off point for USPS.I am so glad they are there
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July 2023 by Sarah Westbury
Absolutely amazing customer service. Went above and beyond to help with an Amazon and FedEx Ground issue that wasn't even theirs to solve. They will have my business for sure!!!
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June 2023 by Kari Russell
Always an easy transaction at this UPS Store! Steve is super personable, funny, professional and knowledgeable, and always fixes me right up with whatever I need quickly and efficiently. Thanks Steve!
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May 2023 by Lan Tran
I had a few items to return to Amazon. I stopped by UPS store closest to me. As soon as I step inside the store, Steve greeted me right away. He was very friendly, quick, and patience with all my returns. I highly recommend this place! They have the best customer service here! Thank you for making my experience so quick and easy!
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May 2023 by Aron Bryant
Went in with more Amazon returns than usual. Steve was so patient and kind. Great service!
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May 2023 by C N
Dropped off an Amazon return on 4-28-23 and received a confirmation sticker. Got an email from Amazon today 5-17-23 saying they have not received my item. Mind you, Amazon already issued my refund when the item was scanned in, but since it’s still showing “in transit” they are going to recharge me for the item. This was 20 days ago! Please do not trust this place with your packages.
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April 2023 by Susan Guy
Went to the store and Steven helped me he was super friendly and even opened a bit early so I could go in and get my things shipped! Very good service.
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April 2023 by Larry Kloefkorn
By their own admission they are NOT a UPS store:This store would not accept a UPS label return saying because they are NOT a UPS store but rather independently owned. BEWARE! They shouldn't be posing falsely to be one.
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March 2023 by Anthony Rogers
The manager / owner is the worst part about this store. You can see from the MULTITUDE of reviews that she does nothing but spew rude, hatred, and un-American remarks to people who enter her store. She is probably the worst human being I’ve ever encountered in a professional setting. We have filed a complaint with the folks who over see franchise licensing. She should not be allowed to continue to run that store. This is be far the worst customer service experience we have ever dealt with. I would drive to another city four hours away before coming back to this store. Head all these reviews and go anywhere but her store.
