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February 2024 by Kevin Twiss
It's a convenient corner store with friendly staff. Very helpful and considerate
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February 2024 by Larry M.
Pharmacy continues to try and get money for legitimate prescriptions and 100% paid insurance, 0% copay. $3 for prescription ALWAYS. We call insurance and finally get it figured out. Guess what....$3 prescriptions. I wonder how many people this pharmacy is screwing out of their money??? Maybe it's a scam to "pocket" the money????
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January 2024 by chris strange
Understaffed....pricey.
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November 2023 by Heather Lohmeyer
Outstanding service by Kyle today at 37th and Woodlawn!! I noticed right away how friendly and outgoing he was tonight as he was multitasking with every customer! Greeting customers, running the front and photo lab all at once while being very upbeat and friendly to everyone!!I worked in customer service In management positions for years so someone like Kyle stands out when I see someone excel at their job and go above and beyond!! Thank you Kyle for your outstanding service today.
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September 2023 by Jan Eckles
The store employees are always friendly and helpful. My only complaint is I had the new RSV vaccine on 9.15.23. I was the first appointment of the day. The pharmacist who was administering the vaccine said she was new. She seemed flustered because she had the protective gloves on but opened the door with her hands, rendering them irrelevant to protect against germs. Somehow the needle did not work and all the medicine ran down my arm. She did not offer me a tissue or explain what happened. Only asking me to take a seat outside the room. A few minutes later she summoned me back and I received the vaccine a second time. I am not afraid of needles, so if it had been someone who was, this would have been a very traumatic experience, especially another senior citizen like myself. Walgreens, stop working Your pharmacists so hard so they can be more efficient at what they do without having to multi-task after a pandemic.
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September 2023 by Sarah P.
Liz in the makeup department's customer service is a 10/10 GIVE HER A RAISE! She was super sweet and helpful. Definitely will be coming back!
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May 2023 by Pat Opfar
I thought Dillions pharmacy had issues but when I switched to Walgreens at 37th and Woodlawn pharmacy in Wichita it has terrible service. The pharmacy drive up is slower than a seven year itch as the saying goes; doesn't matter what time of day. Service is worse when going inside; you can stand there for several minutes without anyone servicing you. Several times I’ve had to ask if anyone is working the counter. People here are not properly trained on how to pull your insurance info up when you have tricare and medicare. A plus is the staff is pleasant when you finally see one.
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March 2023 by John McLaren
My brother was demanded by his nursing school for his covid-19 vaccine card. When he moved out from an abusive house a year ago. He lost his card along with some paperwork. Until now he has to go back to this location in which he took the vaccine from years ago. The first time he asked for his covid-19 card. There was an old pharmacy tech lady not really friendly, keep saying she cannot give his covid record card due to she cannot find any information about him in the system. After half an hour of argument, she somehow figured it out and gave my brother his card. The second time when he accidentally lost his card when he brought it to a doctor's office in El Dorado. He keeps it in a folder along with other paperwork, but somehow his card is lost and not the other paperwork. Things happen in life, people lose the stuff unintentionally. My brother came back and asked for a second replacement. He has to talk with the same tech lady again. This time she just gave him the worst attitude you can ever get from a tech. She brushes off his request quickly and when my brother asks her when he can come back and get a second replacement of his card. She just said :"I don't know", and turned her back away from him and ignored him. I have to call another friend to come and help him out and talk with the pharmacy manager to solve the problem. The manager seemed to understand and quickly got my brother's card replaced. It took everyone the whole morning.
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March 2023 by A J
The pharmacy is typically quick and friendly. Always greet you and are always well mannered.
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January 2023 by Sara Gash
I have heard of department stores/retail stores overcharging customers ALLOT recently. I had this very scenario happened to me today at this Walgreens! Seven items purchased; two items were overcharged. After going back in and speaking with the clerk, walking to find the items on the shelf and verify prices, then doing a return and refund, and finally re-ringing up the items and paying the correct prices, it came to a total of $5.88 that they were overcharging me. Not to mention the fact that I put in my customer rewards number during the first transaction which should have gave me $3 Walgreens rewards in my Walgreens account and I didn't get that either! After the headache of the searching, refunding, and re-ringing up of the items, I just let the Walgreens rewards go. But it makes me wonder.... if I could go back over the last 365 days with all my purchases from Walgreens (which I buy all of my makeup from them; which is usually No7 brand), just how much did they overcharge me all the other times!? I know for a FACT this happened to me again another time at the Walgreens on Woodlawn and 13th Street. And they had overcharged me by $2 when I had only purchased three items. I am tired of these stores trying to rip off their loyal honest customers by overcharging to try to makeup for lost money from thieves.... Makes me livid. What can we do other than what i have just done? Please advise.
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September 2022 by Angus Black
Went there to buy bath soap and it is behind lock and key!! How bizarre, very humorous when you can buy a 30.00 jar of face cream sitting on the shelf. Won't return to any Walgreens!
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September 2022 by Melissa S.
0 stars. Their rewards program is a total fraud. The coupons and discounts given are just a play on words for the customer to jump through hoops on misleading coupons. I spent over $100 dollars there and received a coupon for $5 off my next $20 purchase. So I went back to use it and it said in small print and the cashier who was pretty condescending said she couldn't explain it simply enough for me. Apparently it's a $5 reward that is to be activated the second time u come back then it appears on your account the third time u use it. Obviously they have had this problem several times as they explained before they even scanned it. What? So I get a physical coupon for $5 off my next purchase but it only credits me on the second visit to be redeemable on my third visit???? I wonder if anyone regulates these coupons and if so I really hope they see this. Thier prices r higher than most other stores anyway, it was just convenient for me. I won't be back to a Walgreens ever!
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May 2022 by John Filbeck
Slowest pharmacy in the country. It is very common to wait an hour or more in the drive thru to pick up prescriptions that were said to be ready days before. Absolutely pathetic service.
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January 2022 by Taylin
Something goes wrong everytime at this pharmacy. Also, if you call, expect there to be at least 3 other people ahead of you. You'll be on hold for a very, very long time.
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January 2022 by Keri Janzen
Clint was so so kind and super helpful. Really appreciated his effort at this store :)
