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January 2024 by Daryll Hornback
Terrible place they don't know anything they put you on hold then hang up on you they don't care I lost 2 hours of pay because of them time to change banks I made a mistake the people there have no clue had to have the branch in Coldspring help me
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December 2023 by Mark Clark
I was having some problems with my accounts recently and the friendly staff at this branch helped me tremendously. In particular, Marcie T went the extra mile to get the issue resolved!
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November 2023 by Dave Nassano
This is my go-to 5/3 bank. The staff is always friendly and helpful. I use the drive through and go inside and they are so nice. You can tell they are a great team. I couldn’t ask for a better bank. Thank you!
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July 2023 by Jason Weir
I am a businessman and need my change for my customers. However, when I go to the fifth third in Alexandria and ask for a box of quarters, they never seemed to have them. You would think a big bank would be able to have quarters to give to their customers. I had to go to 2 different fifth third, banks to get one box of quarters.
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April 2023 by Michael Carter
The atm took my money and didn't want to help me get it back
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January 2023 by Kat marie
Some nice lady turned in my card lost in the walmart parkinglot while I was broke down trying to fumble with my car. They left me a voicemail that my card was turned in so I was able to get it the next morning. The ladies there are SO nice and wished me happy holidays! life savers!
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December 2022 by Spyder Man
The staff is very friendly and very helpful. They are a please to deal with. Way better than making a phone call to get things done.
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November 2020 by Randy Combs
Tellers aren't very nice nor very helpful dont go to buy penny's they dont like to handle them
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September 2019 by Shawn F.
Conveniently located in a busy shopping plaza, this branch is far enough away from most of the traffic that you can get in & make a transaction without much hassle. I used the drive through in the early afternoon & while the rest of the area was bustling with activity, I got through pretty quickly. Will have to remember this location next time I'm in the area & need some quick cash.
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August 2019 by Pam Yockey
I don't like going to this branch the girls are hateful I've never seen anything like this before. They talk about the customers when they leave I don't understand why they think they are so much better than anyone else I will never bank there the girls need to do some growing up never had any problem at any other location just the Alexandria location. Seems like they need to be retrained.
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April 2019 by Robert Elam
Convenient location
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December 2017 by Roger Svoboda
Just did a refinance of my first mortgage... great experience.
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July 2017 by Matt Plummer
Great, polite & helpful service.
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May 2017 by CHARLES BREWER
Good service
