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February 2024 by Melissa Gast
Thanks for helping Lindel. Sydney loved him so much.
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January 2024 by Samm
These guys are the best. They took such great care of our puppy and offered great tips and advice. Highly recommend!
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January 2024 by Mike Wagner
The staff at Heineke Veterinary Hospital has always been a pleasure to work with. They are very professional and courteous at all times. I highly recommend them for all your animal's care!
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January 2024 by Haley Halcomb
Dr. Brandon was always so wonderful and so great to my dog. I had brought my dog there for the past seven years but recently found a new vet because the receptionist Kim was very rude on countless times. The recent example that was the last straw for me, there was an issue with scheduling through their app, it booked on my end but not their end (which is fine, technology has it's flaws) - when I showed up for my appointment, Kim was very rude saying I didn't have an appointment and I would need to come back a different time (for a quick 5 minute anal gland procedure). I tried showing her the confirmation on my phone and she was SO rude to me by ignoring me... literally did not speak a single word to me. Called someone out to assist me because she didn't want to. When it came down to the payment, she wouldn't speak with me, tell me the total, ask if I need any future appointments or anything. I had never felt so uncomfortable over a tiny issue that was nobody's fault, other than technology. I have experienced several unpleasant encounters with her. When I called to inform her to transfer my dog's records to the new location because I would no longer bring my dog there - I have never heard her so peppy in my life and didn't ask the reasoning for my departure. Unfortunately, left Heineke due to Kim and has since found a new vet.
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January 2024 by Zach Volski
Hands down the best vet I've ever encountered. They truly care about animals, and I wouldn't choose anyone else to take care of my extended animal family.
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January 2024 by Tim McHugh
Great caring service At a fair price. They are wonderful! Truly love caring for animals.
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January 2024 by Mr. Sweets
They give my dog meds, so yeah I like em**update** after four years after my first review, which was a five. Kim the receptionist seems very impatient and borderline, rude at times and never seems to want to help, so I am actively looking for another Vet, which breaks my heart because these veterinarians are fantastic, but just the day-to-day rudeness and trouble that i must tolerate with that one person really does make a difference. One bad apple can definitely ruin a bunch?
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December 2023 by Ashley
Can not say enough about the staff and veterinary care. They went ABOVE AND BEYOND what anyone would even think was already top notch care. We found ourselves in a scary situation today and they could not have been more thorough in their explanations, as well as their bedside manner which is very rare in the medical world. They are empathetic, compassionate and I did not feel rushed. In making decisions. They were upfront will all costs before deciding any treatments. As well as taking care of our pet, he was beyond kind to my toddler. He brought in a toy for her to play with and engaged with her as well. The facility was clean and beautiful. We will be clients for life. Thank you everyone for such kindness on a tough day.
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November 2023 by Rob Biarnesen
The ladies behind the counter were helpful accommodating informative. Thank You
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October 2023 by Alex Holmes
Heineke vet hospital is the BEST veterinarian facility I have ever been to. Their staff is skilled and kind, and Drs Heineke & Heineke are both fantastic, knowledgeable, and great at patient education. Neither of my appointments felt rushed, although I'm sure they are very busy. My boy is very old and on palliative care for his terminal health issues, and they have been nothing but supportive of my decision to keep him comfortable as he declines, when at other vets I was pressured to pursue unnecessary diagnostics and procedures that would not change his actual treatment. Dr. Brandon even gave me a great recommendation for a vet who practices home euthanasia, so when his time comes, he can pass comfortably at home. He is also typically very nervous at the vet and cries the whole time, but during my appointment today he actually calmed down and relaxed in his carrier! I think that just speaks to how excellently he was treated there. Their prices are also incredibly reasonable, which I very much appreciate as someone with lots of student loans! Turbo is so precious to me, and I fully trust Heineke vet hospital with his healthcare. I am very grateful to be a patient here.
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October 2023 by Sarah Vitale
After losing my rescue pup who was TERRIBLE at the vet, I was nervous for the first vet appointment for my new adoptee. Dr. Brandon took the time to learn about my pup and made her feel comfortable and not rushed. She ended up doing perfect!! I’m so thankful to have found this practice!!
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September 2023 by McKenzie Weinrich
Took great care of us when putting our fur baby down and made the experience a better experience than it could have been. Never once made us feel rushed and like an inconvenience even being there on a Friday, close to closing time.They now take care of our new kitty and show great professionalism, truly care, are honest, and overly nice! Will always recommend.
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June 2023 by Sydney Meihaus
My little girl fractured her toe nail and my vet couldn’t get in. Heineke vet got her in same day and did fantastic with removing her toe nail. Definitely recommend! And affordable
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June 2023 by Amber Moermond
I don't have enough nice things to say about this vet. We have had to put down both of our dogs within 4 months of each other due to cancer. The entire staff showed empathy in person, on the phone, or sending cards through the mail. They really go above and beyond for their patients and families. When our family is ready for another dog, there's nowhere else we will take him/her!
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December 2022 by Christy LaRosa Ward
The staff at Heineke is far superior to any other vet I've used in the past. It's so hard to find a rabbit savy vet and there's no one better than Dr. Barry.He took such good care of my rabbi, Dobie and treated her like her own. He was compassionate and empathetic. he helped me make the best choice for her care. When it was time for her to cross the rainbow, it was done with dignity and love. I was allowed the time I needed and wanted in such a warming environment. I can't thank him and his assistant enough!
