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July 2025 by Danny
Customer service is on the decline. Went in recently and learned how the younger generation approaches customer service. One young lady was rude, made me stand at the counter for 5 minutes while she ignored me, and a younger male employee played on his phone. I hope that corporate does some training because this is going to cost customers if it continues. Customer service really is becoming a thing of the past...
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June 2025 by k n
Most of the time I go in here the employees are at least some what helpful, but today when I went in with my dog, one of the employees had their 2 dogs TIED TO THE REGISTER. They were barking and lunging and pulling toward my dog. I wasn’t even able to check out with my items for fear of my own dog (in a pet friendly store) getting attacked by the employees dogs. This was so unprofessional and when I brought it up with an employee she said “so?”. If I could rate this store lower, I would. 0/10.
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June 2025 by Alvin Mcbride
TSC reward point program sucks, and the cashiers that don't know their jobs on how to enter them properly! Been over 2 weeks, 3rd time of having to call their BS help line. And they didn't fix the problem. All these people are worried about is not the customer! But their paychecks. So tired of having to look over receipts to ensure you all do your jobs! It's not so much about those points, it's about trust and customer service.
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January 2025 by Kamden Moore
Don’t bother buying any kind of horse feed here unless you want to kill your horses with moldy feed. Three times we have come here to buy feed and EVERY TIME there’s mold in it.
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January 2025 by Jeffery Epperson
Just had to drive 32 miles so 64 miles round trip to buy a kerosene heater which the website said they had 7 of in stock updated right before I left. Got there and there's not a single one and I know TSC isn't going to reimburse me for the gas I wasted because they can't update their system. It's the same thing as fraud. Over a hour of my life wasted. Not using TSC anymore besides for rabbit food. That's all they are good for
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December 2024 by Tara Tucker
Literally just left there pulling out of parking lot the whole time we was in there no customer service go to pay for our merchandise the lady does not even amount and knowledge is us she continues to stay there and talk to other employees and ignores us until we are literally paying and then she asked is cash or credit and that's it
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November 2024 by Kristin Grau
The manager at the Tractor Supply in Alexandria was rude and unhelpful today. I was trying to explain my question and he responded abruptly and acted annoyed. When I asked if he could give me a phone number of one of his suppliers he could not be bothered to find it. As a result I was unable to find a solution to sell back over $700 worth of merchandise and he offered me a $5 discount as a conciliation. I left my over $700 worth of merchandise at the store for free because it was a safety issue. Now they can resell it but I left with nothing not even an I’m sorry I wish we could help. I will never shop there again.
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July 2024 by Danielle Adams
I bought shrubs for my garden. Sophia was so helpful and she gave me some good tips about the ph of the soil. The shrubs are looking great!
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July 2024 by Richard Weiner
Nice compact store with tons of animal, household, tool, chemicals and decorative items.
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June 2024 by Steve Bellamy
They have all. Your needs!
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February 2024 by Paula House
Great place for birdseed, tools, clothing, etc.
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October 2023 by Julie P
I used the Pet Wash Stations at the Alexandria, KY location and it was great! The best bath I've ever given my dog! Highly recommend!
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August 2023 by Rodney Calhoun
I bought bird seed and a new fire ring today . I also grabbed me some frog tog slippers and a new sprinkler .
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August 2023 by Brad Smith
Great store!
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July 2023 by Derek Williams
Bought a four wheeler for my children at the store they lost the keys in the safety lanyard for the Killswitch lucky enough, though an older gentleman had an extra key that he gave us for it but it still needs the Killswitch safety lanyard called numerous times to see if they might’ve found it. No one even knows with her what’s going on with it, so it looks like they’ve never even looked for anything to ever happen with it, somewhat good service, horrible organizational skills but I do want to say the older gentleman that gave us a key off of his personal ones was a really nice guy to do that
