-
July 2023 by Jennifer Peggs
Has helped us with our Toyota for years
-
December 2022 by Charlie B
First time customer - honest, personable and friendly. Great business philosophy regarding doing what is needed when it needs it
-
August 2021 by Samuel E.
This auto shop has been up for 37 years are conducts bad business with customers. Sadly I can't speak for others who hopefully had a good experience, I did not. I took my car into the shop because the transmission was slipping. To make a long story short (because it can be very long) they ended up fixing the brakes on my car before giving me a price or how much anything would be to be fixed. Mind you the brakes we're never our concern,, it was the transmission. When I asked Karen about the transmission, she stated to me that it's not the transmission and it was the brakes and the calipers. I knew it was the transmission but since they are the Auto Experts, I listened. My first problem was the fact that I had paid for labor that was not discussed with me prior to fixing. To make things worse as soon as we picked up the car from the lot and drove it off the car continue to slip. I attempted to contact the lot the day of payment/pick up (April 2) to inform them about the issue that wasn't fixed. April 21st They told me to drop the car off but yet we couldn't get a specific date to drop the car off because they were not responding. Between the end of April all the way to August my wife, mother-in-law, and myself attempted to contact the company. Four months go by and I finally get a response via text message on August 18th, 2021. A guy by the name of Mike on the 24th of August call me to tell me that he test drove the car and realize that the transmission is slipping. He then told me he was going to discuss it with the owners and they would call me back the next day between the hours of 10:00 and 11 am. Karen spoke to me and said if I'm looking for them to put in the transmission, they don't fix Transmissions. I paid a company money to fix a transmission and not one time within the 5 months did anyone say they don't fix transmissions from the day that we initially took it there and told them our problem which was the transmission. They took our money to fix brakes which was not the initial problem. If brakes were the issue, I would have taken the car to another lot for that specific issue. Then brought the car back for the transmission. But the problem still stands they don't fix Transmissions or correction by Mike they can put in Transmissions, they just don't fix them. The owner says they do neither. I'm just finding this on on August 24th, 2021. Also to add the gentleman Mike who works there doesn't actually work there. They had a person who is not an actual employee test drive our vehicle. They scammed Us close to $1,000 for an issue which we did not bring a car in for. The owner even sent me a text message stating why they don't answer the phones because they put off answering the phones for years. I will gladly post a screenshot of that convo. It's from her cell phone number which is left at the end of the voicemail when you call the company. I recommend this company to absolutely no one
-
March 2021 by Ed Weyler
Great people!
-
January 2021 by philip sahli
Great mechanic wouldn't take my vehicle any other place work is done in the timely fashion and a real good job
-
March 2020 by Steve Schindler
Very good mechanic, knows what he is doing!
-
August 2019 by Steve Mills
Sorry in advance. Called and left two voice messages over a one week period to please return my call about getting some work done. No return call. Dropped in the following week to inquire.
-
March 2019 by S R.
Scott hall Imports has worked on my vehicles for 15 years. Trustworthy, will be honest with you and foes a great job!
-
February 2018 by Taylor Hardin
They fixed my car at a reasonable rate. Will return for more service.
-
August 2017 by Ryan
Scott and his team are awesome for any car repair. He may specialize in import makes and models but he also is knowledgeable on domestic cars as well. We bring all of our cars when repairs are needed. We had a issue with our Subaru and he was relentless in trying to figure out the problem and get it fixed. Karen his wife and the Office manager is super knowledgeable as well. They very polite and nice. They're a shop if you need anything car related!
-
July 2017 by Mike Blacey
Scott and Karen are the best! I take all my personal and business vehicles to his shop. Scott is very meticulous with the details of making sure things get fixed right the first time. Best shop around, Period!
-
April 2017 by Nantan Lupan
Scott Hall is the best mechanic I have ever dealt with.....Excellent service !!! Really knows his stuff and the staff is excellent. BMW ? Audi? Lexus? Toyota? Take it here for all of your service needs !!!!
-
April 2017 by Rob Webb
Does great work with quick turnaround
-
November 2016 by Gail Gregory
If you want a superior mechanic, great service, integrity of standing behind repairs, fair pricing, concern for your personal safety while driving your vehicle, and a friendly smile from Karen (and the office mascots), then this is the place for you. I've been taking my cars here for many, many years. If you don't want these things, then you better go somewhere else.
-
April 2016 by jason bmxracer
scott halls imports is the best!!! I wouldn't trust my car taken to anyone else. they are Super nice. i cant say enough good things about them they are awesome!!!!
