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March 2024 by Clifton T. Miller Jr
At the Ashland Mall,friendly people.
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February 2024 by Alex Beckett
They have nice clothes!
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February 2024 by Lynn Deahl
Love this store but quite a drive. Would shop more if they were in WV. HUNTINGTON OR CHARLESTON area.
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February 2024 by Sharon Harris
I like it.
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January 2024 by Tracy Hampton
Wide variety and great deals
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December 2023 by Michele Walburn
I just don't like Belks.Give me Macy's Any day, but you can keep Belks.
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December 2023 by Sue Little
Got my husband a nice pair of slippers on sale. They had a lot of them.
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December 2023 by Suzanne Hamlin
I was able to find everything I was looking for and the savings were great
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December 2023 by Glenda Hughes
The guy at the jewelry dept was very helpful...in the ashland store
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July 2023 by KY*Ash
Nice clothing, makeup, perfume options... Everything is expensive, unless you can find a deal!.Unfortunately I experienced horrible customer service! Circled the entire store looking for someone at a register. Found 2!! And 1 of which was in the makeup section, doing nothing but talking! And when I approached her she didn't even bother to acknowledge I was there!
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June 2023 by Rainy Brown
First time shopping. Lots of sales! Friendly, helpful sales associates clean dressing rooms. Wish there was a Belks near where I live!!
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May 2023 by Heather Riggs
Great selection, great sales. The dressing rooms look like a tornado came through. Soooo many clothes in them there's no room for the clothes you're trying on and you have to step over clothes in the floor
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May 2023 by Eric Mishler
I bought a shirt and all I wanted was to return it for the right size. They used 42 for Large but it was too small. Apparently, Unique Bargains sold the item to me through Belk's website, and so it is my job to follow up with this random vendor that won't return my calls. It is literally a voicemail box rather than a call center. I have no idea why a company would push their return policy off on the customer like this, but Belk could have stood behind a $25 purchase and made a lot more money off of me in the future. Instead, I will look elsewhere for clothing purchase from now on. They don't seem to understand the customer experience at all. I've had better customer service on Mercari....or Craig's list for that matter.
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May 2023 by James Stapleton
Friendly service with plenty of help around the store. Fitting rooms and restrooms available. Access to rest of mall is available.
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May 2023 by Michelle Webb
This store was so cluttered and rummaged through that you couldn't find anything. It reminded me more of a clearance store(last chance for merchandise for the chain before they get sold off, donated or dumped)for the whole chain, although I've been in many clearance/outlet stores(ie Dillards, Nordstrom, etc) that were more well kept than this place. The store is dated and signage for departments are almost non-existent. Tried looking for a dress for my young adult daughter and we never did decide which was the juniors department vs all the others, so we walked out after frustration. I can't review any employees because the store looked like a ghost town. I'm sure back in the day this place ranked up there with other high end department stores, but now? Most thrift stores are nicer.
