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March 2023 by Brittany Williams
Do not recommend them, I drove all the way from Louisa to look at carpet. I was only showed 3 that was even close to my price I wanted to stay in. The Capet they showed I wouldn’t have had it anywhere in my house. Tryed to tell me that was the best price around for my budget due to I was having 74 yards done! A whole upstairs! Also tryed to tell me the carpet brand I wanted was not even made anymore, the place was cluttered, nothing to pick from, not clean at all and the men in there was just rude my husband and I left within 5 minutes of being there. Lucky for us we found a place right down the road from them that was amazing with us, they gave me so much to pick from IN MY PRICE that I was there forever trying to pick what one cause I wanted them all!!!! They was clean, well stocked and very nice. They came out, measured the same day and have me set up fast to get my carpet done.Look elsewhere for carpet this place is unprofessional, dirty , nothing to pick from and wayyy over priced on cheap brands of carpet
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January 2021 by Sarah Hill
1 star is pushing it. We had an awful experience and will NOT be returning. Had an issue with the ordering of the linoleum and the lady was very unprofessional and rude in handling the problem.
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November 2020 by Dee Henderson
Highly recommend Carpet Mill Outlet. Owners are very helpful with supreme quality. Very kind good people. The men who installed it did an excellent job.
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April 2020 by shane ward
Secretary is awesome!! Great carpet jobs
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October 2019 by Kati Russell
been waiting since 10am for the installer to show up. it is now 1230 and he is still not here. Called the office several times and just kept getting told he would be in the shop in 10 min. had this planned for a week and told the lady that i had someone else at my house waiting on them. was told for a week it would be between 930 and 10... does not look good on a business.
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October 2019 by Kati Blankenship
been waiting since 10am for the installer to show up. it is now 1230 and he is still not here. Called the office several times and just kept getting told he would be in the shop in 10 min. had this planned for a week and told the lady that i had someone else at my house waiting on them. was told for a week it would be between 930 and 10... does not look good on a business.
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May 2019 by Peggy Vanvactor
They are very nice people to deal with
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February 2019 by Hannah Goody
Love it lanny & colleen are supper nice
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October 2018 by Scott Hester
Nice lady. Good prices.
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April 2017 by Pati Dyer
Walk in front doors place is very cluttered & run down show room needs to be updated get with 2017 not 1980 older gentleman was very rude and abrupt. Does not have people skills he has to b rite about everything pretty bad when you have to go through other doors to find vinyl or carpet this place is very cluttered just feels dirty. Had an issue with getting carpet installed Friday was original installation date then Saturday then Monday no show Monday cancelled order went to home town carpet Tuesday morning installers showed up by 1 pm the guys packing tools to go home for the day the installer said this is an easy job just 3 bedrooms
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December 2011 by Robin Hale
Great Price/Quality/Installation--I had 83 yards installed---price was $300-$350 less than ANY other place in and around Ashland---the quality was wonderful, the installation was excellent---good padding also!!! Highly recommend these folks and WILL be using them again
