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December 2023 by Debbie Barker
Was not asked if we wanted the lifetime guarantee.....added $55 to the purchase. Won't be shopping at Kay's in Ashland KY again.
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October 2023 by Arin Martin
Stacey and Chase were wonderful! I returned a ring and Stacey was so great helping me get some beautiful jewelry I liked better! Thanks Stacey and Chase!
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October 2023 by Ethan Herdman
Stacey there is so much help I was looking for week and looked at a lot of ring and went into her one time and she got me the most amazing ring and was so much help this lady is amazing and does a great job and knows a lot
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October 2023 by John Harper
Stacy in Ashland was top notch, very accommodating and helpful!
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August 2023 by Tara Oney
I was please but a little upset that I had to pay for a stone that fell out bc I hadn’t had it inspected in over a year. Smh
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May 2023 by Rachel Brumfield
Just had an amazing experience with Stacy and Destiny. So helpful in our buying experience! Stacy went above and beyond for us!
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April 2023 by Patty Staker
Jenn was fantastic! She was kind and caring and took her time with our jewelry inspection and cleaning
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April 2023 by Ashley Durkee
Stacey was very patient and helpful. Wonderful service!
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March 2023 by Marjorie Cade
Kay's in Ashland, #9 Stacey, Derek & Blake are totally AWESOME! This is the ONLY jewelry store I will deal with! Bought from them for years & only trust my precious treasure purchases & repairs with Kay. Even created special pieces to treasure and to pass down for generations. Margie McKee:)
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March 2023 by Daniel Farley
Stacey and Jenn were absolute rockstars. They spent a total of 4-5 hours helping me pick out a beautiful Diamond and the ever daunting task of finding a band. I could not be happier with how the ring turned out and the professionalism and how personal both of them were. They made this process that’s nerve wracking to being completely at ease and ensuring I got exactly what I wanted.
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March 2023 by Brittany Evans
Stacy was very attentive and she was able to help us find a gift quickly at the price we needed.
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March 2023 by Tyler Kroll
The employees were very nice and helpful any questions we had they answered, they were very informative abd overall a great experience
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March 2023 by Destinee Newton
Great experience and excellent service, Jen was so so sweet and great help!!
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January 2023 by Marlia Meinhart
Everyone in the store is very attentive and helpful. They take their time and are really invested in you and your reason for being there. I won’t go anywhere else.
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January 2023 by Rachele Lawson Strickland
Great customer service! You may have to wait at times depending on how busy they are, but the employees always take their time with each customer, as needed. The lifetime warranty on diamond jewelry is priceless.
