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August 2025 by George B (George)
I couldn’t be more satisfied with my moving experience! Three movers arrived (though I was only charged for two), and they went above and beyond every step of the way. They carefully wrapped my furniture in plastic and cloth to keep everything safe, and one of them even offered to repair a desk that had been damaged in a previous move by another company—a gesture I truly appreciated.
When it came to unloading, they showed real attention to detail. They made excellent use of the space in my storage unit, arranging everything in a way that maximized room and kept items secure. Their rates were fair, and the time charged was very reasonable.
This is hands down the best moving company I’ve worked with, and I highly recommend them to anyone looking for professional, thoughtful, and efficient movers!
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May 2025 by Josh Daniel
Posting some pictures and screenshots of what we have been dealing with in our move to Bristol. We hired Move-Rite Transfer and Storage for a recent move to Bristol, TN. We hired them twice before: in 2016 to move us from our apartment to our first house and in 2024 to move from our first house to our second. The 2016 move was utterly painless. The 2024 was fine as well. This move was a different story.
Since this was a longer move and I would be starting a new job so soon after moving, I hired Move-Rite to do a full pack and unpack to make the transition as seamless as possible. The pack entailed a few long days and most of the packers were fine and personable, aside from one who consistently threw things, moved boxes before they were inventoried, complained, and yelled at other workers. It made an already stressful process needlessly more challenging. But that was just the hint of more horrible things to come.
Upon getting here and almost having the truck unloaded, one of the movers asked me how long I thought it would take to unpack all of our boxes. I told them that’s what I paid them for. He then told me they were never told this would be an unpack and that they were under the impression it was just an unload. I showed him in the paperwork where I had paid for a full unpack and he called his supervisor to confirm. Upon hearing that, I was then told that an unpack only meant placing things on flat surfaces not putting them away. I agreed thinking it would save us the work of emptying boxes and hauling away packing materials.
The next morning, the movers arrived to begin their “unpack.” We asked them to start in my two year old son’s room so we could get it set up and have a safe place for him to play. I also had to go that morning to put the water bill in my name, so I left my wife to supervise the movers, while I took our son with me. When I came back an hour or so later, these pictures document what I found. I walked into find the room we asked to be our son’s safe haven looking like a forgotten room on Hoarders. My wife was understandably on the verge of a panic attack. I immediately stopped the movers, asked what they were doing and was told that “company policy is to just place things on a flat surface, in this case the floor.” I kicked them out of the house before they caused anymore chaos. We expected to be cleaning up this mess for weeks. Thankfully, an angel in the form a former student of mine agreed to come help us after she got off work. My parents also immediately jumped in the car and stayed for a week to help clean up and reorganize.
I sent the same photos I’m posting here to the owner of Move-Rite. His response is found in the screenshots. I ended up getting a $1000 refund on a $13000 bill, which I don’t feel adequately reflects the carelessness and frustration that we had to deal with from our new home basically being trashed the day we moved in.
I’m posting this to simply tell my side of what happened. I could go into the anger, betrayal and frustration that I felt and give everyone who reads this suggestions about how to respond but I think this story, the way our belongings were treated, and especially the way my request to make a safe place for my two year old son was answered, all speak for themselves. So, here’s a light shown on how Move-Rite does business. I would love to know if this is indicative of how all United Van Lines affiliates are run, especially since I was told by multiple employees that the way my belongings were treated was because of corporate policy. Regardless, I will certainly not be using their services again. Do with this information what you will.
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November 2023 by Linda Wells
We loved Dwayne and Mallorythey were the best!
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April 2023 by Brent Neikirk
I'm a driver/mover whom is employed at Move Rite. I've worked here for 20+ years and have seen the ins and outs of not only Move Rite, but the moving business in general. What makes Move Rite different from other moving businesses is the professionalism/experience, the attention to detail and the courteous employees. I believe we're well worth the hire for your local or distant move.
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April 2022 by Daniel Brian Collier
Great business good people. I recommend them to everyone!
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March 2022 by Rick Blair
We hired Move Rite to move an ill friend and his wife to a new home. The office staff at Move Rite was professional and the quote was reasonable. The movers were professional and fast. We had a couple of changes and one of the movers cut his hand. The company sent an extra mover plus the injured man returned to work and all this was completed on time and within budget. I highly recommend them for local moves.
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April 2020 by Phil Saunders
The guys at Move Rite were a pleasure to work with and excellent care was given to our furniture. The move was flawless and we would recommend them to anyone needing a mover. Thanks Again Move Rite for a job well done?
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May 2019 by tammy workman
On time and good at there job
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April 2019 by James Purgerson
Could not be more pleased with our move from Kentucky to the Gulf Coast with Move Rite Transfer & Storage. From management to the movers and drivers, all were courteous and professional. Excellent packing in a timely manner. Highly recommend.
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April 2019 by Steven Rogers
They'll get your stuff there but it may not be in one piece. I had an awful experience! They scratched up my walls and doors of the house I was selling and broke my desk. They blitzed a bunch of paper work at me at 9pm at night and moving all day, saying it was just signing off on the work they completed but they were under valuing my desk on 60 cents a pound in the paper work. Extremely shady! So when I called to get a replacement, the owner agreed to fix the doors and replace the desk, but instead of replacing my 300$ desk, they give me a 60 dollar check because the desk was valued on its weight by their insurance company. I will NEVER use this company again and tell everyone I know to use someone else. Beware!!!
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January 2019 by Aaron Elliott
Very unprofessional. Owner has very bad language. Continuously hollered and cussed at his helper. If your wanting professionalism go somewhere else.
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January 2018 by Jamie Brewer
Great operation from the top down! I would trust them hands down!
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July 2017 by Adam Dann
Barry and his crew did an outstanding job with our recent move. Professional, respectful, and took excellent care of our possessions. Highly recommend them.
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December 2015 by John Neuzil
Great job. Took good care of our stuff.
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August 2015 by Debbie Nall
Barry and the boys were awesome. Very punctual, always letting me know the status of things, and very honest, hardworking group. I would highly recommend Move Rite!
