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November 2023 by John Easterling
Just went in to deposit a check the ATM wouldn't take. 7 people behind the counter, zero customers ahead of me. One person was helping a customer in drive thru, one was on the phone, the other five were just hanging out. After I stood there for a few minutes, the teller Chantel finally says I guess I can help you down here. I handed her the check to deposit and she asks "did you try to deposit this in the atm?" I said yes and It wouldn't take it. It was very obvious she didn't want to help me. She even asked me why it was made out to my middle name, not my first name. She didn't even say have a good day or anything when I left.
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September 2023 by David Fogle
I chose PNC because of the many branches they had. All of the local branches have closed. Buckle up for a 30 minute wait in line if you need to go inside the downtown Ashland location. Time to go back to Kentucky Farmers.
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September 2023 by James Damron
I've been calling for 3 days and no one has answered the phone......very disheartening.
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August 2023 by Pam Howard
The local branch was closed, tried several times to call the next closest branch in Ashland, KY, but the call was never answered after letting it ring several times. Had to give up & drive there to even ask a question.
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January 2023 by alyssa blevins
Literally the worst bank ever!
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July 2022 by ECP East Coast Prospecting
When PNC Bank closes all the small branches after getting everyone to cross the bridge in Huntington to Bank at Chesapeake Ohio …. They then tell you to use a ATM for your banking…. You have to now drive to Ashland KY for a full service bank…. #routine long lines
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June 2021 by adam salyers
Opened up a new account, they were friendly and very helpful... Nice options for my account too...
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March 2021 by Peggy Conley
Awesome bank
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September 2020 by Daniel Reaves
Great place to go if you hate fast service. Want to go to the other branch? Well they thought of that too, for your convenience they closed 3 of the 4 locations in the area.
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September 2020 by Michael Fitzpatrick
The inconvenience of not being able to go inside is terrible.Sitting in my car waiting to use the drive thru is getting old . May just move my accounts
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September 2020 by Jeffrey Franz
Open your lobby. You continue to close branches
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July 2020 by Bruce Barker
I like thos bank they are very nice if you are looking for a bank I recommend them
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June 2020 by Denver Wells
Watch yourself.
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May 2020 by Kristie Flowers
I don’t have much to say about them
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May 2019 by Randy Swinford
I bank with USAA. I use PNC AMT's because they don't charge a fee. Unfortunately I have never been able to use the one on carter. Always out of service.
