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October 2019 by Robert Kirk
The bank is in a great safe location! The tellers are always willing to assist you kindly manor! They are knowledgeable and helpful with my financial needs! No matter what kind of day I've had I can leave there with a smile! US Bank in Augusta Kentucky I wanna say Thank You!!
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June 2019 by Amy Schmidt
Wonderful customer service they all go,out of the way to help me on many occasions
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November 2018 by Glanor Glondo
Augusta is good people. This bank is no exception!
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December 2017 by Tim M.
It is great to be back after feeling a little under the weather and losing my internet for awhile. I have been helping my dad run some errands lately and have been to this branch several times recently. I can not tell you anything about the interest rate they pay on savings accounts or CD's or many of their other services. My dad has a checking and savings account with U.S. Bank. What I can tell you is about the atmosphere and the service at this nice little Bank in Ft. Thomas. When my dad enters the branch he receives a warm and friendly greeting of "hello Mr. Meier." There is a Christmas tree in the lobby and my dad is waited on within a minute or so. His last transaction included both putting in money and getting a certified check for a family gift. It was completed quickly and concluded with "happy holidays." On a table in the lobby there is always a bowl of hard candy that I can not resist. This time of the year they have holiday trivia questions. Did you know that the song "Sleigh Ride" was written as a Thanksgiving song. I suggest that you check out this branch for friendly financial and banking services.
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October 2016 by Brittany Qualls
They don't have a change machine to cash change in.
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August 2016 by Terry Kiskaden
I have never had a problem with this bank or employees. Always nice and helpful. Customer service has been outstanding.
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March 2016 by Devin Wielar
I habe never a worse banking expirience than I did here. The customer service was terrible and the people were very rude. The banking services are terrible too, they basically feel they can control when and how you habe access to your own money. Never bank here, ever. Go anywhere but here.
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November 2015 by Richard Dominiak
The service is pretty lovely. The people there are very personable and funny.
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February 2015 by MacKenzie Blind
I wish there was another option instead of dealing with any of the women that work here. They all have poor attitudes and treat everyone like garbage.
