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October 2023 by Mike Hiett
Friday evening, I was going to Bristol to watch the race, and I hit something that messed up my brakes. Right rear wheel was locked up. On a hope and a prayer, i stopped at this place Saturday morning. Austin fixed me up, and got me on my way. I'm at bristol because of these guys. And the price??? Extremely reasonable. If I had 3 hands, i would give them 3 thumbs up.
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September 2023 by Johnathan Clark-Wise
If 0 stars were an option, that's what I rate them for. I bought a full set of tires (over $2k)for my one ton truck. I went back to have the tires rotated to maintain my warranty. Before my next rotation, I started hearing a click/clunk noise. I thought maybe a U joint, but they are all new...maybe a rock in the dual tires, nope...Finally, my brother who is a diesel tech came for a ride to see if he could figure it out...2 minutes later he says your right rear tire lugs are loose!!! Bingham Tire did NOT tighten & torque my tires correctly and my rim was clapping against the other. They were the only people to touch those lugs. Lord knows if I put them on they would not come loose. I have never had tires come loose. This is the first time in many years that I've allowed a shop to touch my truck...and this is why!!! I went to them (Brook) and they/she refused to take responsibility! My studs and rim should have been replaced by Bingham Tire if they had any decent character. Brook said "you would not have made it out of Barbourville if we left you with lugs that weren't torqued". She's clueless...I've been driving on those loose lugs and told her I'll come back up and we can take the tire off and put it back on lightly with a ratchet, not torqued, and I'd bet my truck that we would make it out of Barbourville...I drive at least two hours a day and Barbourville ain't that big, so yeah no problem there. None the less, she didn't want me to prove it to her, she declined to service my vehicle any longer for rotations. Probably a good thing as it took over 5 hours to get the tires on the first time, and that was with an appointment, oh and they didn't do the alignment LOL. I had to come back after being their 5 hours and missing a day of work because they didn't plan on an alignment...which is supposed to be checked for free (which they didn't do until I pointed out they forgot to) when buying over $2k in tires and needing to maintain a warranty on them. So yeah I had to come back for another missed day of work to get the alignment. I blame the mechanic for the loose lugs, but even worse is the leadership at Bingham Tire. I am shocked by their reptilian character. Do not spend your money there as they won't stand behind their work...the lug nut fairy loosened those lugs right? By the way my aluminum rims were in great shape and the hub was newer so I wasn't looking for a way to get old stuff replaced for free...that's not my character as a Preacher or a farmer or a bricklayer. The last thing I needed was to waste time trying to figure out why my truck was making noise after 12 hour work days with 2 fulltime jobs and a 200 acre farm!
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August 2023 by Charity Powers
Had to stop here for brake issues on our way home from corbin to Bristol TN these guys are fantastic and so friendly. Do unfortunately have to replace my ABS system but he patched things up so to speak and it got us home safely! Also enjoyed the pup snuggles! ? thank you all!
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June 2023 by Joyce Riley
Mechanic was very informative. Staff were courteous.
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January 2023 by shelby wagner
Great people!! They helped us out with our flat tire quickly and made sure we were safe for the road. The customer service was amazing and cooper was a huge help.
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November 2022 by Justin Davis
Great job thanks for the help! Every car I have will be going here.
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October 2022 by Craig Thom
I was on my way home from Pineville with 200 miles ahead of me when I started losing pressure on one tire. In less than an hour they had the tire fixed and I was back on the road.
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October 2022 by Beth B.
Just purchased tires for our RV at Bingham Tires and absolutely could not be happier!!! They are the nicest people around!! Everyone from the front counter people, to the service guys are very knowledgable and professional!! The 2 men that do the "heavy truck tire installation" are the absolute best!!! We had no idea our RV could ride so smooth!!!! Thanks for taking good care of our RV We would definitely recommend Bingham Tires for all of your tire needs!!! Sincerely, Beth & Steve Barton
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May 2022 by Shane Lewis
Great people and cooper the cat thinks he's human love him
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May 2022 by Dorothy “Dee” Jordan
They're always awesome ?
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December 2021 by clinton saylor
Staff was friendly. Did good job installing tires and wheels.
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September 2021 by Lesia
They are just amazing. Wonderful service. Fair prices. I always take my vehicles here for quality service.
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September 2021 by Isaac Barnett
Price magically went when I went to pay. Even tho I clearly asked out the door price. The replaced brand new valve stems for a little extra.
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September 2021 by Jed Hutcheson
They did everything they said they would and in the timeframe they said they would do it. Plus, they're nice people.
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August 2021 by Ricky Hacker
If you need tires for anything or repair on anything or alignment Brent and the crew takes care of you..good people
