Verizon has received positive feedback for its friendly and attentive staff. Customers appreciate the helpfulness and patience of employees like Sydney, Skip, and Justin, who go above and beyond to assist with issues. Although there may be longer wait times at times and some customers found package rates not competitive with other providers, the in-store experience is generally praised. The team's dedication to resolving problems has helped retain customers, showcasing Verizon's commitment to good customer service. Overall, the staff's knowledge and willingness to help create a positive impression of the business.
It was an enjoyable experience. The young lady, Eva, was knowledgeable about the phones we got. She set them up and transferred all my photos and a few other apps I use. She was very patient with us and answered all of our questions.
March 2026
Easy to talk to over the phone, easy to talk to in person. The manager talked to me about the new phones and what would fit my needs. Gave me the run down on all the rebates available. Definitely worth stopping in and talking to these guys if you're thinking about upgrading!
February 2026
The lady, I think Amanda, was really great. I needed a new phone and she was very patient with me going through several different options to keep close to what I had and helping me keep my payments as low as possible.
