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August 2025 by Jocelyn Goldring
Went in told the guy I think I have malware on my phone he charged $40, and its fixed now, with no issues
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August 2025 by lori bunch
Always very helpful! Doesn’t try to sell you things you don’t need or things that cost more than the phone is worth!
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August 2025 by Chase Eads
Drop my phone off while on lunch and picked it up after work the fact they close at 5:30 is great considering I get off at 5:00 very professional and friendly and the price was very reasonable this was my first experience with them will definitely go through them for all my repairs
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April 2025 by Randy Sorentrue
Very friendly and did a fantastic job on installing my new battery on my s21 phone. Would definitely recommend this place for any computer or cell phone repairs that you need done.
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March 2025 by Jeremiah Allen
My Gaming laptop was brought in to be looked at for performance issues which was told by the PC manufacturer that the gaming laptop was more than capable of playing this game at mid grade graphics. I have another laptop that has lower end performance than the gaming laptop plays on low settings with no issues which the gaming laptop would not.
After receiving the computer back I was told that nothing was wrong the computer and that if I wanted to play my game I needed to play on a desktop computer. This is complete bull the gaming laptop and game are compatible together by game specs and computer manufacturer but I need to play on a desktop? Makes no sense so I don’t know if laziness or lack of computer skills is evolved in this situation but something is wrong with the gaming laptop and it was never resolved.
This was a rented out gaming laptop by another company by the way and I was insured by dial one I would be updated and let known what was wrong… no communication after I was told I would be let known I had to call the rental company to find out the issue. The rental company also has been notified for the computer to be taken somewhere else to be re diagnosed. I’m sure he will be on here trying to defend himself but not much to defend here but I’m sure an excuse will pop up.
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March 2025 by R F
Richard always treats me right. He finds the solutions I need to get my devices working and back to me in a timely manner. Please give him a chance to help you out also. I recommend him to everyone
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March 2025 by Lowell Scarborough
I had a great experience with Rick at Dial One. He was incredibly honest and upfront about the issue and the cost, which I really appreciated. The repair was done much faster than I expected, and everything has been working perfectly ever since. Rick works on computers, cell phones, and more—he really knows what he’s doing. If you need a reliable and fair repair, don’t hesitate to give him a call or stop by. Highly recommend!
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June 2024 by Kelly Wilson
So it was a freak accident yesterday my pool went into the pool and this morning I got up I decided to get my phone look at I take it to Dlal one and explain what happened he said he can fix it and about 4:00 my son called me told me Rick called and told him my iPhone was ready thank you so much for fixing my phone and get it back to me today your the best so if you all need phones work on he be your guy thanks again Rick
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April 2024 by Lynda
First he said it would only take an hour to fix took him 2and a half hours after it took me 3 times going in before I could even get him to ignolege me and ask if I needed help it was most terrible experience andost important I paid $60 and my phone is no better than when I brought it in speaker is still rattling with the new one he put in no better than when I brought it in cost me $60 for nothing never go back there again should have just bought new phone cuz he sure didn't make it better at all
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March 2024 by Shelby Ray
Rick is super nice and helpful.
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February 2024 by Cam Shirley
Very great guy! Rick has great prices and knows a lot. I had a excellent experience and highly recommended him. I had a pixel 5A that the mother board was fried and he had a like new iPhone 13 there in 48 hours at an excellent price and I can definitely tell he loves what he does it was the best tech experience I’ve ever had will be using this business in the future!
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January 2024 by Tara Jakob
Rick was extremely nice and informative. Took my laptop in because one of my hinges broke. He was extremely understanding and accommodating when I explained my laptop is how I solely work. As my laptop still was mostly functioning, he got the information off it and ordered my part. I took my laptop home to still be able to work. He called me as soon as my part arrived and had my laptop fully repaired in one day. I've had in back in my possession for a couple days now and haven't had any problems. I felt the price was fair for my issue as well.
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December 2023 by John Powell
Very quick friendly service!
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May 2023 by Diane Riley
The Owner, is quick, n will tell u Exactly is the matter with your phone, n how he fixed it! ...will also show u what to look for, n ways to prevent it from happening in the future.
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April 2023 by Lemoins
very helpful!! definitely recommend.
