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February 2024 by Rhonda Huff
Lowes in BardstownServing a giant area of the communityGood customer serviceFair pricesOnly home improvement in areaThe female customer service representatives was dressed as a cat I was disturbed to have to deal with herIs this the best people they can hire? They should be embarrassed to ask their customer to do serious business with her
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February 2024 by Richie Nalley
Had what we needed..
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January 2024 by SAM Flynn
Went to Lowe’s this morningWe are senior citizens.A lot young workers just standing aroundand don’t know what you have in stock,No pricing on most of the lumber.No one offers help with getting lumber up to pay for it.But everyone stands around and just looks at you. I guess they are too busy doing nothingWe will just go to E-town to Menards from now on where they offer help and lower pricing. So much for doing local.
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January 2024 by Jason Attic
Best experience with any Pro desk around. She took extra time to take my order to be delivered to Louisville and was extremely friendly. Highly recommend !
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December 2023 by Cami Ballard
I went to Bardstown Lowe’s today and Matthew in the lumber department was very helpful and kind. Great experience!
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December 2023 by Julietta Tello
Love Terry and his staff so helpful .they are so bubbly they deserve a star. Thank you for your help my son whom serving in the navy thanks you and husband veteran from United States Navy. Happy holidays you made my Christmas.
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December 2023 by Johnnie Garrett
I find this store the lest organized and least stocked of all the Lowe's I've visited across the country
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December 2023 by Suzy A.
This review is more about an employee and the great product I purchased. While shopping for a garage door opener, the model I wanted was in a damaged box. The gentleman working in that department assured me all parts were included. They were not! It took several weeks to get the installer to come replace the old opener. After several no-shows and a few reschedules, the nicest guy came to install it. He told me he would not install the opener due to the condition of the unit that had been returned. Returning the unit caused another delay and a return trip by the installer. I took the opener back to Lowe's and talked with Austin. He helped me find a replacement and continued to offer amazing customer service which is hard to find in this day and time. Austin knew the issues I had been having with the installers and was genuinely concerned as he did everything he could to make it right. Thank you, Austin for making what started as a bad shopping experience and turning it into one with a great ending and a happy customer. I love my quiet garage door opener!
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November 2023 by Sandra Carter
I found everything I needed.
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November 2023 by Shane Taylor
As always, great staff & willing to help you & do their job
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November 2023 by Crystal
Everyone is very friendly here. And if you do curbside pick up, they are very very fast at filling your order. The guy who works that department is extremely nice and helpful.
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November 2023 by Claudia Castenir
Good selection, kind employees
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October 2023 by Marc Hershey
I’ve spent many of pennies at this place. It’s your average Lowe’s. Staff are okay, not great. I guess it depends on who you talk to.I had a problem where I left my item at the self checkout, the night people (people there after closing) are the rudest people you’ll ever meet, but went back the next day for the item I left and they just gave me a new one. Morning shift manager is awesome, just watch out for night shift “security”
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October 2023 by james roach
Went to get a new DeWalt battery charger, waited 20 minutes for an associate that never showed. Very disappointing.
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October 2023 by Rickey Thornton
Thank you so much. Putting in a patio can't get anyone to return my calls. Bardstown LOWES is here. Ordered my paver base. Retaining brick. Lowe's exceeded my needs.Not just this time. Not having a truck they have the most helpful drivers.Being a SMALL town lowes will be my go to.
