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September 2023 by James Holt
One Star? Doesn’t even deserve that! Absolutely thee worst Bank in Central Kentucky. Maybe anywhere!
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March 2023 by Tami
I used to love Town & Country. So friendly and everyone felt like family. Never had any problems. The online app showed your history just like your statements. Ms Terry would call me personally if she saw something out of the ordinary on my account. I never had an overdraft for 11 years.Then they changed and you couldn’t see your history on the statements or the mobile app. You check it one time and then an hour later and it was totally different. Print out your monthly statements and it may have a couple transactions into the next month and when you print the next month it was totally changed with over draft and courtesy fees. And when Ms Terry left I never received any personal calls like before, never got any just checking on you calls.The bank wasn’t the bank I started with. It became a scamming bank that I don’t bank with anymore after about $1400 in courtesy charges, overdraft charges, and $50 forced posts!!!WORST BANK EVER!!!!!
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December 2019 by Ashley Walker
Great costumer services always friendly. Their online banking however is a joke. The website constantly goes down and this has had me occur multiple overdrafts fees which they are quick to tack on. They send you a letter 3-4 days after the fact so you can be getting multiple fees if the website is down. Would be nice to get a text alert or even email to avoid this. I am thinking about switching banks over this.
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June 2019 by Crystal Downs
Friendly fast service
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May 2019 by Angela Greenwell
I have been banking with Town & Country Bank since 1982. I love their products and Customer Service. Everyone is so friendly and they have several branches in town.
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March 2019 by Elizabeth Wimpsett
I recently moved to Bardstown and was looking for a bank that provided all of the services that I am used to at my previous bank. Town & Country Bank and Trust Co. provides everything I was used to using with a larger bank - but with a personal touch and local community vibe that wanted me to be able to succeed in my financial goals. My previous bank never guided me in any direction towards building my credit or being able to qualify for a loan - but the lenders at Town & Country Bank and Trust Co. did! I would highly recommend them to anyone wanting to bank with a bank that cares!
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August 2018 by Daniel Mudd
I have been banking at Town and Country my entire life. Their staff always makes you feel right at home. The culture and atmosphere they have in the building consists of honest, hardworking people. I would highly recommend them for any of your banking needs. Their customer service is exceptional all across the board.
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April 2018 by Barry Davidsin
The staff is always friendly, and they make you feel like a valued customer. They have all the convenience of a national bank with the small town feel like I really appreciate. I also like that they have a postal center inside the branch, so I can mail out packages to my grandchildren while getting my banking done.
