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November 2023 by Shawn Crowe
Ordered tires, scheduled for an 0800 appointment. Arrived 20 minutes early. The doors are locked and lights are out. Sign says they open at 0700. I walk around to main Walmart entrance and walk back to the Auto Care Center. No one around. Just before 0800 a guy walks in from the shop and ask me what I want. I tell him I have an 0800 appointment and he then tells me it would be 10:30 at the earliest. Terrible service and a waste of my Saturday morning.
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September 2023 by kayla murphy
Not helpful. I need help ordering 4 new tires but told me I had to do it online then proceed to hang up instead of helping me or ordering for me . I bought tires someplace else online and then had then had tires put on from a local place
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September 2023 by Glenda Lucas
The gentlemen I encountered were very polite and professional. They did the work on my truck quickly and efficiently
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September 2023 by David Thomas
My schedule was right on time was also able to go shopping while I waited on my vehicle wasn't a bad experience at a good price
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June 2023 by logan grant
Great,friendly experience a gentleman named John was very helpful about tires and cost and tread wear
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April 2023 by Lelia Ball
On Friday March 3rd my daughter and I were trying to get home to Lexington before the severe wind and storms arrived. Our tire light came on just before getting on the Bluegrass Parkway. We decided to go to Bardstown instead of E-town and it was a great decision. I called to make sure they had room to get us in. We arrived, were checked in efficiently (by Dustin I believe). The waiting room was small but had beverages and comfortable chairs. They kept us updated by text and we were in and out in less than 30 minutes. Each person we interacted with had a smile and good attitude. We are grateful for the excellent auto care they provided.Service: Tires
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April 2023 by Josh Sweeney
I came in today to have my tires rotated and balanced. The gentlemen were very helpful and performed the job in a timely manner. Thank you kindly. ?
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January 2023 by Michael Wilkerson
The auto center is great. Every time I had a question or inquiry, they responded and helped , good selection of tires battery's etc for your car truck and rv's and a decent selection of detailing products aswell
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December 2022 by Mononoke Ashitaka
Richard helped me out significantly after I realized my tires weren't properly balanced after a service appointment at my dealership. I was visiting family and am from out of town. He got me in an out within an hour. He also wrote down the discrepancy in the tire balance before and after so I could share with my service advisor. He's a dude of few words, but very knowledgeable. Thanks for getting back on the road!
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August 2022 by The Review
Called for oil change at noon. Completely booked for the day.
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July 2022 by Emily Johnson
Have ordered tires here in the past. It was a fiasco finding them, we received the notice they were in, but when arriving at the store to have them put on, no one could find them. Ended up giving us some other tire that we didn’t order for the same price of what we did order. (After reading some other reviews, I think we probably ended up with someone else’s tires who were told they were in.)This time we ordered replacement tires, because let’s face it they have a great price online, and they were supposed to be delivered to the store, but I came Home from work to find them on my patio. I have tried calling them for days to get an appointment to put the tires on and NO ONE WILL ANSWER THE PHONE! Not in the auto center, not in the store, not in any department that I choose through the phone tree. Ridiculous. Customer service is obviously not a top priority. Will be finding someone local to put my new tires on, glad the delivery was messed up and came to myHouse instead of the store.Service: Tires
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March 2022 by Alexandra Nikole
Garbage service. I've called multiple times to try to get a tire mounted that I purchased online. Everytime the woman gives me different times the techs will be in. Does no one work there? I really feel like I'm getting a run around. They need to hire a zookeeper for all the monkey business.
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August 2021 by Joseph Bothwell
Fast friendly with good prices on new and quality used tires.
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August 2021 by Brian Wayne
Removed my battery without checking inventory. They didn't have the replacement and had to reinstall my no good battery. The tech dropped a socket into my Suburban not once but twice delaying my departure and abandoned it in my truck sheet metal. Finally, he knew that I had to drive to another Walmart that did not offer installation to pick up my battery and that the hold down bolt was rust covered, so he applied anti sieze, but torqued it down way too tight. I could hear the metal creaking and popping! I had to put some muscle behind my wrench to remove it in the 96° heat of the other Walmart.
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August 2021 by Shannon Thomas
Nice staff. Great prices