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September 2024 by Silent Hill
If I can get in touch with anyone by phone (which is rare and often routes to the general store once or twice first and I’m reconnected to the bakery, which is what I called in the first place) they are rude when they answer. I have to ask if it is the bakery and they sound annoyed that I didn’t know. The rest of the conversation is me feeling like I’m wasting their precious time because of the short, “God what do you want?” attitude they have.
More than once they have taken creative liberties with the cakes I’ve purchased; once it turned out good but the other times were bad.
One it was so bad I had to apologize to the recipient. (I had a Walking Dead kit so told them to write the message, do the border and leave it blank. They put giant severed cartoony fingers all over it because they said it looked empty. :/)
There are maybe two people there who aren’t completely incompetent and they aren’t there all the time. I’d switch to Kroger but they screw up more (if you can believe that, ordered white cake and got red velvet) and they don’t refrigerate their cakes.
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June 2024 by Karen Carden
Never answers their phone!!!!
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December 2023 by Christina Hardin
What’s the since of having phones if your not gonna answer them. Was gonna place a cake order but I’ll take my business somewhere else
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June 2023 by Olivia Barr
I ended up placing my order at another Walmart 30 minutes away because this location never answers the phone and I wasn’t able to place my order online. I’ve called multiple times on multiple different days and eventually decided it would be worth the extra money to go out of my way and have them done elsewhere.
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September 2019 by J F.
It's 7:32 pm on Saturday evening - there are associates walking all over the store - two-by-two not working. There is ONE cash register open with over 14 people waiting in line. I spoke to a "CSM" who told me the manager did an awful job on the schedule - they only have ONE PERSON ON WHO CAN RUN A CASH REGISTER!! REALLY?? That's how you bring your money in. HORRIBLE ATTITUDES - HORRIBLE SERVICE. The CSM just walked by & ignored us. In addition to this I picked up FOUR 12 oz. bottles of Trop50 with Calcium Orange juice bottled that had EXPIRED in August 2019 - today is SEPTEMBER 28th, 2019 - over a MONTH PAST expiration date. They must not watch & rotate their stock in addition to not providing quality service.
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April 2019 by Cathy E.
We stop at this Walmart when we are traveling. This is a good location to refresh and refuel the car. We also buy any supplies we need that we remember that we had forgotten for our journeys. Walmart has everyone you could need food, hygiene products, snacks, t-shirts, underwear, etc. Can't go wrong in a Walmart Supercenter!
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October 2018 by Don P.
Auto center is horrible. The wife and I stopped to get her oil changed. We walked inside and the check out counter had been moved about 50 feet away and was in the main floor of the store instead of off set. We walked up to the counter told the guy we need an oil change. He sent us back to the shop and said talk to them. So we went back out to the shop and stood there for about 5 minutes before I yelled who do we talk to to get an oil change? The manager was in the back putting together a kids pink buggy. He said talk to the guy at the counter. Finally got checked in. Waited 2 hours before the car was pulled into the shop. It took them an hour to change the oil. An hour. So we had been sitting there for 3 hours and during that time, I could see why it took so long. The guys in the shop are constantly being interrupted to open the door that goes out to the shop. It is locked and someone at the counter can open it for you. but the counter is 50 feet away from the door. So everytime the person working the counter had to walk out, he had to interrupt one of the workers to walk by the door so the motion sensor would unlock it. For the first 1 12 hours of waiting we watched the manager put together this car buggy in the back of the shop. While people were waiting and the workers got farther and farther behind. There is so much more to write here I am way too angry to write it. Stay away. The manager was clueless and worthless in properly directing his customers and his employees in any decent fashion. All he did was make it worse. The workers are slow and they walk around looking confused all the time. There was only 4 of them. But who can blame them. They are constantly being interrupted for stupid things like having to open the door every three minutes. So sad.
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September 2018 by Pamela T.
I went on a birthday day trip with my boyfriend to Bardstown. We had to stop and buy warmer clothing and went to Walmart. I found a really cute jacket for $21 and my boyfriend found a nice plaid shirt and jacket for around $30. I am always surprised at the clothing selection at Walmart, they have some good choices as of late.
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June 2018 by Jason H.
Wandered around electronics for a while finally managed to flag down an employee only to be told "I'm not sure what they carry"...
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October 2017 by Aleeta P.
This is the only Walmart in Bardstown, so it has to suffice for any of your "Walmart" needs. It's usually pretty crowded. But the really good thing is there are normally a good number of workers available to answer questions.
