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December 2022 by Star Staubach
So so so thrilled by this store, great turnaround on the short I ordered. Fantastic customer service and even worked on another short at the last minute when it was needed! THANK you!
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September 2022 by Doug Verst
Unfortunately, I am a business owner myself so I get how getting a bad review can be. However, my patience has ran out. I ordered 45 hats back in February, 2022. It took over 4 months to receive 30 of them. I am still waiting on the other 15 still today. They have odd hours and never answer their phone and you can’t leave a message. You have to show up in person at their store at right t time to catch them. Owner is very nice and I truly like her but customer service and delivery has been awful. They have my $ up front and still waiting with no communication
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August 2022 by Sue Ann F.
I just love this locally owned shop! I got special embroidered items for both of my daughters weddings. One to put the date/location sewn inside my daughters wedding dress...( the something blue), and the other time To complete the back side of the ring pillow.... With name/date/location of her wedding. They were extremely helpful and timely! I go here for all my embroidery needs.
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May 2021 by Amy Krieg Meyers
Love love this shop!! They do wonderful work!!!
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March 2021 by Hope Kent
Great customer service with even better quality work!!! ✨
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December 2020 by Greg Bennings
Willing to do a small object in short amount of time.
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September 2020 by Cole Dempsey
The service is outstanding and the products are of great quality. It is convenient to Cincinnati and Northern Kentucky.
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September 2020 by Elizabeth Wurtenberger
They got my gift done about 5 days before promised
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August 2020 by Shiloh Schweitzer
They always go out of their way to accommodate me. Affordable and efficient with some awesome product choices. I highly recommend them for all your personalized gift needs. Love this place!
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March 2020 by Jan Ball
Great customer service and quality work!!! Best little embroidery shop around!!
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January 2020 by Ericka Ozment
I was so excited to find this store! I've already made a few purchases, gifts for family & me! Quick turn around times & great customer service.
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May 2019 by Devan C.
I've had two great experiences buying bouquets at Ball Embroidery & Gifts! The staff is friendly and the service was great!
