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August 2023 by Sara W.
This Kroger is definitely my go to Kroger for day to day items. The staff is always friendly, and they typically have what I need. If you need specialty items, Newport is a super Kroger so check that out. They're always trying to make it better for the community, like the new addition of more self check outs!
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April 2023 by Mark B.
your Favorite Corner store mixed with Kroger. I love walking into this Little store and Getting my necessities.
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April 2023 by Shane Firman
An issue every single time I go. No joke! Every time!
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September 2022 by Nick Vogel
Extremely unprofessional. Do not communicate when prescriptions are on backorder, need additional approval, etc. Instead they give you a pick up time and then they tell you when you arrive. Extremely dangerous when it comes to important prescriptions. When asked if it's OK to miss doses they will respond yes, even when you know from your doctor that it's not OK
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July 2022 by Angela Carl
I shop here regularly and love the new update and some new products on the shelves. The staff is always so helpful and nice and that goes for the staff in the pharmacy too.
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March 2022 by Erica O.
Had the worst experience shopping tonight. Your Google Hours shows as posted below. I went in to get literally cat food and toilet paper. There were a TON of people still here shopping that I had seen and a rude lady came up and asked me why I was there shopping. It was 9:57pm when I walked in. The doors OPENED for me so I figured I was fine. All I grabbed was cat food, the toilet paper and a drink and walked towards the front when the lady came and shook her head at me and snapped at me asking if I knew the store was closed. Obviously from the many people there, I did not know. She had me abandon my basket and forced me to leave while shaking her head at me and pushing the cart away from me. I will literally never be back here again. Carothers Kroger will always be better than this one and worth the extra 5 minutes. Shame on you.
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February 2022 by Daniel S.
I will never be back to this Kroger. Absolutely terrible customer service. Hours on the website say they are open until 11. Randomly now they close at ten today. I get there and only need a couple items so hurry to get my things and after getting just one item am asked to leave the store and go check out. I told the person I needed one more item and it would take me just two seconds to get. They said I could not and that I had to leave the store immediately as they are closed now. Never in my life have I been to a store that forced customers out of the store after close ( and I was there at normal hours they just happened to be closed without updated their site) this is the most frustrating experienced I have ever had. HAVE A SENSE OF COMMUNITY THERE IS A FREAKING SNOW STORM AND THIS IS THE ONLY TIME I COULD GET GROCERIES !!!!!! How about instead of telling me to leave help me get my last item. Be a solution not a problem. I will never spend my money at this Kroger ever again. This is shameful and I am hurt and just simply disgusted.
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January 2022 by Kirk S.
I ordered delivery today as a way to control my impulse spending and because I don't love shopping anyway. All of my items were available (hasn't been the case in the past) and my delivery driver (a Kroger employee) was outstanding. He was early, which was fine, and the dispatch center tried to call me to ask me if that was OK. I missed that call, but the driver called stating he was here. He followed my instructions about where to park and was so friendly and kind. He even offered to help me carry my items inside!I like shopping this store for basic, quick items. It's not big, but the cashiers are usually friendly and it's a quick in and out. And I can almost always find what I need. It's not a Marketplace and if you're looking for unique items, it may not be your best bet - for the staples, you'll be fine.
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January 2022 by Josh Neace
The groceries are great and Robin is a good cashier.
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December 2021 by Zac Goodridge
This pharmacy is by far the most unprofessional group of people I’ve ever consistently dealt with. I sent my wife to pick up my prescription and was charged $100 for a prescription that normally costs me $15. I went back here after work to ask why we were charged $100 instead of $15 and was told that my wife didn’t ask to apply a coupon. Don’t get me started on the pharmacist…
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November 2021 by Holli Spaulding
This pharmacy never has my prescription ready the first time I go to pick it up. When you go to the walk-up window - even after pressing the call button - the technicians will glance at you, continue what they are doing, and then finally come around to help you. Horrible. Go somewhere else. Anywhere else.
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October 2021 by Carey Rennekamp
Only open til 6 on Saturday is ridiculous. Just showed up on Sunday at 4:30 and even though your hours are til 5:00, you were closed. And yet you’re real quick to put back a prescription if I don’t pick it up in 3-4 days.I’ve also consistently had to come back when you don’t fill the needle that is supposed to come with the shots I get even when that part is a separate prescription that’s also been called in. Getting REAL tired of making meaningless extra trips to this pharmacy.And why is your outside pick up closed now??. For those with poor immune systems and high risk, having this closed is not okay.
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October 2021 by J C
Hard workers and informed. Always friendly and helpful. We have moved and miss this location.
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August 2021 by kaitlyn hoffmeister
The pharmacist was really rude and snotty.
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August 2021 by Candi Caudill
Jessica was in incredibly helpful. She helped me get my son's insurance switched over to our new insurance over the phone. She then let me know what each Rx was going to cost, then found a coupon for me on an Rx that our new insurance didn't cover. That's customer service at it's best! When I got to the window to pick up my son's 3 Rx, she was the one who came to the window. It was nice to put a face (even masked) to the friendly voice that helped me. She knew I had a very sick child at home, so she got me out of there quickly. Five Stars for Jessica in the pharmacy!?????
