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March 2024 by Jesse Cooper
Store isn't even open during regular business hours, no paper/sign on the door explaining why. Doors just don't open.
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February 2024 by Keila Marie
Long wait
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December 2023 by Becki Martin
Friendly staff. Great merchandise!
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October 2023 by Caitlin Fondaw
Can never get through on the phone and then when they do finally answer are always rude. It has been a revolving door of employees ever since covid and rarely do I encounter someone helpful there anymore.
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October 2023 by kristen milliken
They never have the prescription that's needed, and very understaffed. One of the worst cvs to go to.
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October 2023 by Anthony Baird
Made an online prescription refill first thing in the morning it said it would be done several hours later at 2pm, I arrived at 3pm they hadn't even started it, so I had to wait another 45 minutes to get my inhaler.
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October 2023 by Not Me
Certainly one of the worst CVS that I've been to. Medicine not ready when promised, another time the pharmacist didn't show up so they couldn't do anything since they didn't have a backup, also booked a vaccine appt and when I went in they hadn't even received any yet. Not sure why they let me book it or didn't call to cancel. Fortunately there are better pharmacies to go to.
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October 2023 by nez tucker
when i looked on line, you were the only store i could buy coricidin hbp. i bought it and paid 16.49. Had to pickup some things at Walmart, so i looked if perhaps their website was wrong, and they DID have same exact item for SIX DOLLARS AND THREE CENTS LESS. that is outrageous!!! i will check walmart first next time it says something they dont have .
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September 2023 by Kathe S.
I'm a Cv.s customer who has never been trasted with rudenvessr. They have always friendly and I alwasys understand the uissue
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September 2023 by Amanda B.
Everyone here is so nice!! They make me feel safe as well. There have been many times the medications I was having filled could've interacted with something I was currently on, and they always catch it and talk to me about it and make sure I understand the reasons I'm being given new medications. 100% recommended!
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May 2023 by Terris Wooler
I went to pick up my grandsons ear drops for a severe ear infection. The dark headed woman running the register in the pharmacy was so rude to me and condescending. They needed a pre authorization. Refused to answer any questions and told me she couldn’t tell me how much it would be without the insurance without the pre authorization which made no sense. Then I called my doctors office and had them on speaker and she was just as rude with them. We finally got another medicine called in. When I finally said I was sorry she hated her job but I was tired of her being so hateful to me she grabbed my medicine she was ringing up which I owed nothing for and sat it behind the counter and refused to give it to me. She then walked to the window grabbed her drink took a drink and leaned up against the counter. The pharmacist herself had to come over after I waited and give me the medicine! The pharmacist apologized and the hateful woman then walked up and started arguing. I’m in shock they allow this behavior.
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January 2023 by David Fischer
Customer service is terrible. I’ve been waiting on hold over 30 minutes to ask a simple question and all I can do is repeat the menu options. Can’t talk to anybody and tired of listening to the recording over and over and over.
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December 2022 by Jennie Coursey
Went to pick up my monthly meds. Just blood pressure and depression meds, nothing controlled. Happened to look at my bottle while I waited for my husband to come out of the store. 20 pills instead of 30. Come on people! Can you not count?! Women at the window was rude, the pharmacist was decent. Been in medical field a long time. But this is a first. Lol. Got to find someone who can count to 30 without using their fingers and toes.
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December 2022 by Page Key
This is the worst pharmacy I’ve ever encountered. On hold for a hour and never even was able to get a pharmacist to answer the phone, called 3 times and no one ever answered. I wish I could give negative stars. Definitely don’t have this issue with any pharmacy in Paducah. Seems like a lot of lazy people work at the pharmacy in Benton Main Street.
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October 2022 by Donetta Dawdy
I gave a one star because there is no way to give zero they have been absolutely horrible the pass three years. They have lied to me about having my medicine. They have took three days just to feel medicine I need when I'm sick you wait forever for someone to answer a phone or to even wait on you I am very unhappy and moving my business!
