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April 2024 by Katie Bolen
I’ve truly never had an experience like this at a cafe. I came in, the server was on the phone talking while taking orders. Weird start. I ordered a panini. Panini press didn’t work. Smoothie machine didn’t work. They didn’t have lettuce or tomato for sandwiches. I ordered a latte with oatmilk….no oatmilk. But i didn’t know that until AFTER i had already paid and gotten my sandwich. Was handed the most pathetic turkey sandwich I’ve ever had. Not to mention it was $16!!!! There was also no toilet paper in the women’s bathroom.Of course, it is not this poor servers fault that nothing works and they are out of everything, but there was a clear lack or concern from the server. He was on his phone, did not greet anyone, was short with customers, and simply rude. I am begging management to intervene this employee’s behavior. After reading other reviews, it is clear that this treatment has gone on for months. Employees like this will sink a local business. This cafe used to be a local gem, but it’s gone down the drain and that is obvious! The carelessness and disinterest is apparent.I’m especially disappointed because i chose to go here for my lunch today instead of Just Love because i wanted to eat a local spot.If i can give yall some advice, just don’t go here. Don’t waste your time and money.
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April 2024 by Chelsea Botsford
I’m really sad about my experience at BC&T today. I normally don’t leave bad or even kinda bad reviews but this was pretty horrible and I feel like the owner should know. The man working the counter today is not someone I would ever hire to run my coffee shop (idk his name but he wears a special hat/head covering thing). I waited a solid 5 minutes at the register until he approached me to put in my order. And no greeting, nothing. As a new mom, I was really excited to get out of the house and really needed a coffee after a long night. I ordered a white mocha latte half sweet. He made it so sweet I can’t even drink it, I can’t see the espresso in it at all. And I wouldn’t want to bother him to remake it. They were also out of “all meats” so they couldn’t make any sandwiches and I had to order a bagel which tasted weird. Just a waste of almost $10 and a really disappointing experience for me and I love coffee and was really excited to relax with a great cup. This place gets 3 stars because I’ve had other good experiences here. This experience would be a zero.
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March 2024 by Steven Brumer
Great, open spot with plenty of seating. Decent options for eats and the coffee/espresso/latte are really good!Music was smooth and decent levels for talking and not overhearing all conversations around.
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March 2024 by Sean Smith
Great little spot! Fabulous service and a good location!
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February 2024 by Wil Hughes
Cute little shop with a nice atmosphere for work. Good service, good coffee.. can’t complain!
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February 2024 by MB McCee
My little sister enjoys this place so she took us there today. The three for the service is earned for the young lady who was working who was incredibly friendly, sweet and lovely to talk to. HOWEVER, the young man who worked there could not be bothered with us. Glared at us while we ordered, and wouldn't even say hello back to us. Literally brought our food over to the table, DROPPED IT DOWN, and walked away without saying a word. Absolutely the worst service I've ever experienced from one single person. And it's sad because otherwise I enjoyed the visit. The atmosphere was nice, the drinks were good, and again, the young lady who was also working the counter was extremely pleasant. But the guy made me feel more unwelcome than I have ever felt in an establishment. His earbuds were in the whole time, and he couldn't care less about the people there. I wouldn't go back simply because I wouldn't want to have to interact with him again.
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February 2024 by Erin L.
adam the owner last time i was here was horrific. treated the lone employee (a newbie, actually) like a dog and left her alone and looking scared. the line was so long.
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December 2023 by Robert Spahr
Great place to relax. Great service and
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December 2023 by Sergey Butenco
After seeing the negative reviews about the customer service, I was really hesitant to come to this coffee shop. I'm just speculating that maybe the shop owner hired a new person, because the person who took my order was super sweet.We tried blackberry cream latte. I'm not a fan of sugary and sweet drinks, but this latte was different. I guess the espresso used dilutes the sweetness. I really enjoyed my experience.
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December 2023 by Jena Hernandez
Awful!!! If I could give negative stars I would! Rude guy “taking orders” couldn’t even be bothered to SPEAK. Was on his phone 15 mins and couldn’t be bothered to even start making our food when we were on a time crunch for a wedding… food was meh, drinks were horrendous- hot milk with a flavor of something. the atmosphere got us in the door, looked so cute but we were running out by the end. If you you passing through, drive on by- would have had a better experience at McDonald’s
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December 2023 by Lyric Bert
The employees were not friendly at all, especially the person taking orders, who would not even greet customers or say a single word until asked how much longer or food would be and he rudely replied. Our orders got messed up and they just overall seem like a poorly managed business who does not make sure their employees have at least minimum customer service skills. Not worth it.
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November 2023 by Madison Britt
Coffee was not impressive and overpriced. I feel like I could have made something better at home rather than spending $12 for two coffees. :/ Also not the cleanest coffee shop…
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October 2023 by Erin Kersey
Lovely mellow atmosphere, friendly and helpful staff, and delicious drinks and food… what else could you ask for in a college town coffee shop?!?!
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October 2023 by Christine Parkinson
Absolutely LOVE BC&T! Stop by everytime we are near by.
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October 2023 by Jacob A.
Beautiful little gem ! The ambiance reminds me of a speak easy, low soft jazz playing in the back ground it's really relaxing. Coffee is great, the service is awesome. This team really makes you feel welcomed. I highly recommend.
