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April 2024 by Leah Lowe
Unfortunately their ice cream machine was down.
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March 2024 by Bobby Combs
Horrible customer service on night shift. Grill also is always closed for cleaning if they're busy or it's after 8 p.m.
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March 2024 by RR
The grease was super old and burnt, the hush puppies were so hard you can use them as a weapon and was told that they were fresh I had to let them know that I've worked in restaurants before and these are not fresh they had been cooked set up and then put back down in a grease when we ordered them. Multiple people complained while we were there ?won't be going there anymore .
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March 2024 by Kevin McGuire
This is the worst cooks in berea there fish is always burnt or saturated with gasoline looks like dont eat here unless you want cancer
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February 2024 by Teresa Whitehead
I ordered a double cheese burger, chili cheese fries, 2 onion rings, hush puppies and 3 drinks for my party. I got a single cheeseburger,mayo, lettuce, bacon,tomato,onion and pickles. None of which I like on my burger except pickles and bacon. It was cold, and both orders of onion rings were cold and burnt. They were so hard you couldn't eat them. If I could leave negative stars I would.
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February 2024 by ku4uv
I have had it with this location. I only started going here because the LJS location in Richmond closed down several years ago. Richmond really needs a new Long John Silver's. I will go to Long John Silver's in Lexington from now on before I go back to Berea. Food is mediocre at best, and the front counter staff is rude, and always on their phones. Restaurant is old and doesn't appear very clean. One girl that was working the front counter looked a real weirdo. Not someone I want anywhere near my food. I have eaten my last meal at this location. Folks, do not go to this restaurant.
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February 2024 by Stephen Sheldon
Nice,polite, and helpful girl at counter.
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February 2024 by Lauren Estes
I don't know why I went here today to feed my kids but we did, and we drove 20 minutes to get there, ordered $36 worth of food and got it and the chicken was burnt to a crisp, I went back to the window and ask if they could make new and the lady told me that it was just made fresh and that something was wrong with their fryer, and told me the only thing she could do was give me more of the brunt chicken, I also got shrimp to and the shrimp wasn't even cooked. Never going back here again
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February 2024 by Andrew Millsaps
I think its a dying company no matter what they do I used to work at this location. They can't keep a gm or employee's. Cause your not appreciated know matter how much work you put in they have disgusting food and grown folks playing favorites I prefer captain DS if you seen behind the scenes you would
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February 2024 by Michael Meadows
Amazing food and the service is outstanding!
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January 2024 by Geraldine Justice
This is my third and absolute last visit to this location. Each time my order was incorrect. How hard can it be?
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January 2024 by kristy cope
Only one person taking orders and packing food was cold restaurant wasn't very
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January 2024 by Travis Stacy
Paid 2.99 plus a 9% sale tax for a pathetic helping of clam bites. The box was 3x bigger than the order I received. Very deceitful of you all.
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January 2024 by Tanya Kash
At the time of experience we were the only ones in the restaurant ordering few the few people there were already eating. You would figure this being the case our food would be hot or somewhat hot when they brought it to us no it was almost cold... trash on floor by tables, tables dirty. Only one vinegar bottle with dust on it and nothing to put it said vinegar in if you wanted to use it.
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January 2024 by David Cox
Was good food the team members was friendly and helpful