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March 2024 by Tony C
I pulled all our prescriptions from Walgreens. Their people are all nice--overworked and harried--but very nice. It's the computer system that makes this pharmacy a nightmare to deal with. Everything from missing prescriptions, an auto-refill system that only works part of the time, endless errors, oversights, and communication with doctors/insurance providers that simply get lost in the computer. Service is necessarily slow since the techs spend most of their time wrestling with the darned computer! Today was the straw that broke the camel's back--a computer glitch that happend while I was there to pick up a filled prescription made it impossible for them to actually let me have it. I wouldn't believe it if it hadn't happened to me. Oh, they'll have it cleared up sometime tomorrow--but my patience has run out completely. Avoid this pharmacy.
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September 2023 by Tyler Hodge
Drive thru takes too long if peoples medication ain't ready then they need too pull around or something it shouldn't take 20 mins for 1 car too get there stuff it takes me maybe 5 mins once I'm at the window but I call and make sure my stuff is ready most people don't have an hour to sit and wait for 3 cars too go through the window then take 5 minutes once you get there maybe y'all should put a sign up that says if your medication isn't ready then don't hold up the drive thru what is going on here
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January 2023 by Google user
I really, really, DON'T appreciate having to listen to five minutes of a recording before I can even start the process of getting through to the pharmacy. I had a time sensitive issue with a medication that I need to take on time every day. I wound up having to wait untill the next day to get it. The only reason I used it this time was because my regular pharmacy was out of that particular medication, and I do not plan on using this pharmacy again unless I have to. With my regular pharmacy, I dial the number and a human picks up every time. No waiting, no going through all the options and extensions.
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December 2022 by kira deatherage
I really, really, DON'T appreciate having to listen to five minutes of a recording before I can even start the process of getting through to the pharmacy. I had a time sensitive issue with a medication that I need to take on time every day. I wound up having to wait untill the next day to get it.The only reason I used it this time was because my regular pharmacy was out of that particular medication, and I do not plan on using this pharmacy again unless I have to.With my regular pharmacy, I dial the number and a human picks up every time. No waiting, no going through all the options and extensions.
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October 2022 by Travis Self
Made me wait 30 minutes because they lost my medication. Made me come back the next morning. Wouldn't fill all the prescriptions. Very robotic and unapologetic. I'll be looking into changing pharmacies. Unprofessional, unorganized and not an ounce of courtesy. Do not recommend. Also they're a giant corporation that doesn't care about the inconveniences they've caused, and there's no repercussions or any reason for them to act any way other than this manner. What a waste of time.
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August 2022 by Michelle Woolum
The pharmacist at this location...she is amazing. I know obviously she is always slammed but she will go above and beyond to help me with insurance obstacle or on occasion if my Dr has sent over the wrong prescription which they have done. But I just want to say thank you very much for all your hard work for me. Most pharmacies will tell you to deal with this issues on your own then get back with them. I would most def give more than 5 stars. Thanks again!
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February 2022 by David Murphy
I have never been to a more unprofessional and highly disorganized pharmacy it is amazing to me that Walgreens allows this. On several occasions I have had to wait an hour plus in the drive-through window. With no rhyme or reason. Sometimes there would be two cars in front of me, sometimes 8. On one occasion I had my window cracked and could tell that the person in front of me was having a very personal and highly unprofessional conversation, and when I got to the window the lady there was very rude to me, almost like she was annoyed that there conversation was cut short because I was in line. On that same occasion my Covid test was lost and I had to retest at another facility. They are also very inconsistent in following policy being shrugged off when showing identification and then being scolded when not having it ready, at times never being asked for identification at all and later being turned down services for forgetting or not having ID present. This is extremely frustrating considering the field I work in, some of the clients I deal with do not have IDs or do not have updated identification. Other pharmacy in the area are accommodating but it is very hit or miss here. I wish I could say that there are a few good people working in this pharmacy because I know that has to be true, but so far I have dealt with some of the most angry and bitter people I have ever had to deal with, AND I KNOW that they are overworked and underpaid, I work in the same field and we are all feeling the pressure but when I am trying to be OVERLY nice and get spit on over and over again at this establishment it is hard not to fell like that it is not an individual problem but a problem with the whole pharmacy. Be it work culture or bad management this pharmacy is absolutely terrible and I will never use it again. If you have to go to a Walgreens than let me recommend the one in Richmond just 15 minutes north on the same road. It is insane how much kinder, professional, and consistent they are.
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September 2021 by Loreen Rader (Rainy)
By far the Worst Pharmacy in town I have had 10 messages within 5 hours saying my medicine was Delayed, then , Ready for pick up, then Delayed, then Ready, then Insurance issues, I've been waiting since Yesterday when I went to the pharmacy to drop them off I returned only to still not know anything on my meds I've tried all day today to call only to get hung up on everyti because she supposedly can't hear what I'm saying my phone works fine but if that's what the excuse is then so be it I'm changing my pharmacy soon as possible I do not recommend this pharmacy at all
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February 2021 by loraine Rader
By far the Worst Pharmacy in town I have had 10 messages within 5 hours saying my medicine was Delayed, then , Ready for pick up, then Delayed, then Ready, then Insurance issues, I've been waiting since Yesterday when I went to the pharmacy to drop them off I returned only to still not know anything on my meds I've tried all day today to call only to get hung up on everyti because she supposedly can't hear what I'm saying my phone works fine but if that's what the excuse is then so be it I'm changing my pharmacy soon as possible I do not recommend this pharmacy at all
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August 2020 by Melanie Coffey
Only place I've been able to find magnetic eyelashes! Their makeup selection is so great. I'm like a kid in a candy store for real. The employee was really helpful too.
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May 2020 by Hugh Shepard
This place is a joke....this was a good pharmacy ..when they came into town I switched all my business from Rite Aid and never had any problems at all but when they bought Rite Aid pharmacy out and shut it down this place has gone to hell In a handbasket...i will never do business here again ......PS,.I only give it one star because I cant give it a 0
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February 2020 by Pogo L.
Undoubtedly one of the worse places that I have ever used for filling prescriptions. I called on Saturday to get my prescriptions filled and they told me that one of them was out of stock but that they would have it Monday. I called Monday and they said that they were filling it. A short time later I get a text and voicemail telling me that it was delayed again. Goodbye Walgreens!!!
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December 2019 by Tiffany Cara Daugherty
Great staff and very professional and friendly. A great place for any shopping you might need and make-up in a variety of brands.
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September 2019 by Chad Hembree
The member rewards sales are great.
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July 2018 by Norman Dean Jr
Very courtious and knologable people. They have anything you would need plus the pharmacy.
