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December 2023 by Cameron Savage
Karen at the front desk went above and beyond to help me get my item shipped. Was very kind, patient, and helpful when I brought in a difficult item.
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November 2023 by Stephanie C.
My package is now 6 days late because you have an incompetent driver. I ordered brakes from Walmart that I need desperately and for 6 days the tracking says it can not find my address. There is literally one road and 4 houses on it how hard would it be to find my house. Tell your drivers to look at mail boxes and stop following Google. Do your damn job. This is the crapiest delivery service ever. I've ordered from UPS, Amazon, Pet Smart, Chewys and many more, they don't seem to have a problem finding my house.3 days calling your customer service line and on Monday I gave a different address to drop it off at and not to my surprise Tuesday at 9:53pm my new update driver still can't find recipient hmm imagine that nothing has been done.It had been stuck in your facility for 6 days and all your customer service can say is we see that they can't find the posted address, we'll thanks Geniuses. I can't even get a refund because your incompetent driver has it stuck in bowling Green. My vehicle is still down and my $100 part in with an idiot. Is Fed ex going to compensate me for this? Freakin China has better shipping and delivery time that you all.Since you people hire drivers made to look or listen to Google I've managed to get google to fix the peg on Maps so now your driver can change his diaper put his crayons away and go follow the little lady on his phone.
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October 2023 by Stacy P
Last year at Christmas time they were great. But this is the 3rd time they delivered to the wrong address in the last few months. UPS and the USPS do not have any issues. I order off Amazon all the time. I have noticed the seller. If I had the option I would choose NOT to have them deliver my packages. I hate having to grab my packages from my neighbor’s house.
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September 2023 by Mary Z
Quick service, helpful staff
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August 2023 by Michele Summers
They were helpful because my selling platform did not provide a prepaid QR code for them to scan as they normally do. All I had to do was email my copy of the shipping label to them and they made the rest happen.
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June 2023 by ThatGuySR (thatguyF1)
Find another FedEx ship center. While all of the employees except for 1 are super nice and helpful there's one woman who works there who clearly hates her job and everyone who walks through the door. Every time I've had to deal with her she's been extremely rude, no help at all, and I've always had to go to another FedEx to ship what I need to ship. This place would be my go to FedEx if she didn't work there because everyone else there is very nice and helpful.
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June 2023 by Nicholas Marano
Horrible service. Waiting on a medication they delivered to the wrong location only for them to tell me I hadn’t checked my place. I had. Then they said that the delivery driver was going to retrieve the package at that moment. 3 hours later I get a call telling me that the day it was delivered it went to the right place. Again no it didn’t. Then they were finally gonna go get the package for me to pick up. It’s now been 2 days since I was supposed to receive it and the driver was just told to retrieve the package so I still don’t have it 2 days missing my medication. DO NOT USE THIS COMPANY
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June 2023 by Todd Lindsey
Great people Great place thanks again for your help
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March 2023 by John Robert Lankford
Most useless carrier in the business. 3 days of delayed deliveries. It was out for delivery today, then they delayed it again till the following week and completely lied to me and said they do not deliver on Saturdays or Sunday's. Not to mention several Fed Ex trucks passing my house through the whole week.
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January 2023 by Rebecca Abner
See this is why I do not like or use FedEx I was supposed to receive a package today which is a birthday present and I ordered it from UA so therefore I did not have a choice in the shipping company but the driver comes to my house in my driveway less than 2 minutes I walk out to get my package it isn't t there so I'm standing on my porch the driver gets in his seat and is going to leave then cracks his window and says I can't find your package on the truck if I find it at the end of day I'll bring it back by if not it'll be here tomorrow. Now I am like okay what just happened this would not happen with UPS. The reason anyone can buy a FedEx route and do what they want. Needless to say I will not order from another company that uses them to ship anything.I call the customer service number and after 30 minutes of waiting I get someone that tells it's on the truck however due to the high volume of packages the driver can't find it on the truck. Now I guarantee that UPS ships way more (this is probably why) and I have not ever had a UPS driver tell me they can't find my package if it ships UPS then you can guarantee you will get it on the date they tell you it will arrive. Ship with FedEx at your own risk like if you don't care if it arrives go for it.
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September 2022 by Kristin Daniels
I have attempted twice to receive a shipment of medication. I received notice they attempted delivery but no one was home. Both times I know they did not attempt delivery considering I have a security camera and no one besides me and my family were on camera footage through out the entire day.
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August 2022 by Jacqualyn Shryock
Fed x can’t needs to pull it together! Twice in a week and half I have had packages, that were very much so needed, riding a truck around town for days!!!!! Absolutely unacceptable!! Customer service is the worst! Was told someone would get back to me and of course, didn’t happen!
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July 2022 by LawsonBros Fitness
Absolutely atrocious experience. The worst experience I’ve ever had with a delivery company. I was supposed to get a TV delivered Thursday and FedEx was late. They told me Friday delivery and nothing. Then I final get my package 2 days late and my 60 inch tv is completely shattered.Avoid these guys at all costs if you can
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April 2022 by George M.
I felt the need to give this site a 5 star review for a couple reasons... The staff are great is my biggest reason. They go out of their way to help people and are super helpful when issues arise. Another reason I felt compelled to write this is.. When looking for their address I saw they had a 1 star reviews. So I took a moment and read them. 1 was for a package delivery and was about a bad driver (not really sure how that applies to this site) and the other is from a disgruntled former employee. I don't know anything about those 2 things... I am reviewing what this review is attached to... The FedEx Ship Center, and it provides great service. One more quick thing... There are 2 "groups" in FedEx, FedEx Ground and FedEx. This center is part of the FedEx group. Ground is up the road further and is the one that looks like a giant semi truck port.
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April 2022 by christian logan
Some of the worst service. Half of the time they claim our address is not real. The other they just don't deliver and transfer to our local post office. Never recommend using them. Sadly, our Sam's club uses them and we get stuck with will they or won't they deliver this order. Today... was they won't.
