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December 2023 by Cortex B.
Store 1804 has a Great Bunch of Nice Workers, I have read other reviews and couldn't resist to say that I have been to this location 365+ Times and have never had a bad experience of any sorts? So I would recommend before writing your reviews about places, Consider the experience not based off of your entitlements mentality and actual write about the experience, I have bee in here on multiple times and people are rude and extremely disrespectful of the team, if your in a Hurry come earlier and if you come and there is one person either go somewhere else or be patient, I spend thousands of dollars yearly, and I can't expect them to drop everything cause I walk in door, If your coming to a place to get your ego boosted stay at home as a customer I don't like it, I pay for shipments not to hear problems, Thank You Brittney for the taking my packages and greeting with a smile yesterday, the same treatment I get every time, Your More Expensive than USPS and I won't change the budget to save for worse Service, I Appreciate the Kindness in this Place and Nate, Emily, Rainie, You guys are all Special Thank You for the Great Service Daily, Again to the Gentleman that referred to one of the employees as a Female Dog, How would you feel if I called your Mom, Sister, Your Daughter that Word because I had a Bad Day or was in your case a Boy, Men don't call Women that Ever. Grow Up
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November 2023 by Bart M.
Waited in line for a drop off that was already clearly packaged and labeled. Man at counter was flirting with customer and not discussing FedEx services. Very frustrating to wait due to this. Another staff member eventually came back from break and had me out in 30 seconds.
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October 2023 by Ale M.
Came in today to ship some returns. I'm having to return them because FedEx damaged them during shipping to me. I was told FedEx can't ship them back to the seller because "they have standards" saying the boxes were too damaged to ship. I attached the picture of the "too damaged to ship" box for reference. The lady was a five letter word about it too. HILARIOUSSSSS that they "have standards" for customers but not for employees.
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September 2023 by Kristian Lee
Emily was very knowledgeable and efficient. She helped me with all of my questions very quickly, and was very polite. I will absolutely be back for all of my shipping or printing needs. After a very long day, this was a very short encounter that was much welcomed. She wasted no time taking care of everything and my prints were perfect.
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August 2023 by Austin Strickland
Nathan was courteous, helpful professional that was super fast!
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July 2023 by Brad Hogan
I’m in there several times per week. Always great to work with!
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May 2023 by Dave S
Nathan was an incredible help. I placed my order online and there was an issue. Nathan contacted me and was able to correct the issue. The turn around time was faster than expected.
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April 2023 by Kristi Pardue
We went to Fed Ex to print bridal shower invitations and wedding invitations. Nathan was so helpful to explain our options to us. He even showed us how to go online and place our order which saved us so much money. A business that is honest with their customers is a business that we will use for our next project. Emily printed and cut our invitations, and they were perfect. Thanks Fed Ex!!
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March 2023 by Jason Wood
Needed a document notarized, and Nathan was very helpful with me on this!!! We had been told they had a notary, unfortunately, not one in store. Long process because we first tried the website from my phone, no success. Then we tried from store computer, and lost connection with our notary. Then finally we got the app on my phone and got it done! Nathan was very patient with it all, and walked me through every step. Thanks so much!!
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March 2023 by Robert Moore
They were very helpful explaining how to use the copiers.
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January 2023 by Carson Howe
They decided to cut their hours, which ended up in a wasted trip.
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November 2022 by Tracie Rider
Kareem was very excellent customer service person and he helped us through every step he was very friendly
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October 2022 by Ash
Just had my passport photo taken by Kareem. He was amazing in learning the process and verifying it would meet passport requirements. He then helped me prepare the packet for my passport renewal and get it in the mail.I would of loved to complete the FedEx survey but sadly I didn’t save the receipt with the receipt number to complete their official survey.I have come to this location multiple times for package drop-offs before and have always been greeted with a smile and a helpful hand.
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October 2022 by MiPa Si76
They always make me wait even tho I'm standing there with a completely boxed item and printed shipping label in my hand. They see me, they stare, then ignore me. Should be an employee who can accept customers like me on the side.
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September 2022 by Faith Murley
It was fast service, but the woman at the counter obviously didn’t want to help and she was rude.
