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March 2024 by Jeff Bratcher
The girl working the register was in a super great mood and very courteous.
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February 2024 by Donna Herrington
Love the chocolate salted caramel-my favorite!
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December 2023 by Diane
This morning, I decided to visit this establishment and explore their cupcake offerings. I ended up choosing seven cupcakes, including flavors like strawberry cheesecake, snickerdoodle, and cookie butter. To my surprise, the total cost came to around $35 for the seven cupcakes. While the price was higher than expected, I was determined to give them a try.
On my way home, I indulged in the snickerdoodle cupcake. It was enjoyable, but I couldn't quite justify the $5 price tag. Additionally, the service I received was somewhat lacking customer service quality. The lady who assisted me seemed indifferent, possibly in need of her morning coffee. During the selection process, she didn't fully grasp my preferences, and attempts at small talk were met with minimal engagement.
Overall, I would rate the customer service a two out of five and the cupcakes a three out of five. Although they might be suitable for parties and celebrations, the high cost deters me from considering a return visit for casual cupcake enjoyment.
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October 2023 by Vonetta Johnson
Everything look good and worker are very friendly
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October 2023 by Randy Bannach
Awesome dessert never was there very good cupcakes ?
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September 2023 by Shannon Lambert
The mini cupcakes that I picked up on a whim for my Dad’s birthday were a resounding success & delicious, as were the specialty cupcakes I bought too. It was well worth the value to me when you consider the variety I offered my crowd, the personal prep time saved by me, the efficiency for serving mini cupcakes compared to a full sized cake, and clean up was a breeze. Oh, and the staff was exceptional. I will be back.
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September 2023 by Beth Johnson
I tried the vanilla wedding cake and the colada cupcake....Costco cakes and icing are better. I ate one bite of each and threw $7 in the trash.
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August 2023 by Greg G
Awesome pastry! Who needs a diet when there is GiGi's.
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June 2023 by Brian Tewell
Yummy looking cupcakes and desserts. Unfortunately I didn’t try any. Pricing is the issue. $4.50 per cupcake and $5.00 for a cheesecake dessert. And they were average size and cheesecake was smaller. Back home in IL SugarJones charges $2.50 a cupcake. This owner now has 4 stores in Rockford, IL. She has become very successful unlike the cupcake store in FL who was out of business in 4 months with $4.50 cupcakes. We all know what a box of cake mix sells for!
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March 2023 by James Bolen
Cupcakes taste amazing! Best spot in the area if you have a sweet tooth!
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February 2023 by Vicki W.
I've been to Gigi's a couple of times. The shop is nice, clean. The cupcakes are reasonably priced and attractive. I've tried several flavors. The cake is nice and moist but the buttercream frosting is quite grainy. Even the local markets cakes have better buttercream frosting (smoother & creamer). The buttercream also had a strong artificial flavoring. But the grainy texture is my biggest complaint. They need to fix that!
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February 2023 by Dana Baker
The Wedding Cake and Red Velvet flavors are my favorite Gigi’s cupcakes. I can’t eat just one either. Best Cupcakes Ever!!!
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January 2023 by Bob Berry
My sisters sent me some Gigi's cupcakes for my birthday! They were awesome! They were all delicious, but my favorite was the cherry cheese cake! Will definitely be stopping by to pick up some more! Thanks
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November 2022 by Corine Gehret
We love GiGi’s Cupcakes, customer service is always great as well!
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August 2022 by The K Green Show
I have zero bad things to say about the cupcakes at Gigi's! Good selection of decadent delights. Thoroughly enjoyed the wedding cake one. They tried to pull a jedi mind trick on me and sell me a 4 piece box for $16 when they regularly cost $4 a piece! ? Great visit overall and the young ladies working there were pleasant.
