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March 2025 by Loleatta “Super Mom” Hyman
Nice friendly staff
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February 2025 by Mary Kinser
please change your phone number, it is incorrect
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February 2025 by Sarah Hammons
Poor customer service girl with Pink hair was rude . Didn’t even know how to replace WiFi box . I call everyone Hun she said “ Don’t call me hun with a attitude “ Had a attitude because I asked about getting my WiFi box replaced rite then ignored me when I asked to call a manager and to speak to manager
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October 2024 by Planet Shark
😎 HUGE PROPS to Ashton and Mick for their compassion, professionalism and expertise!
After switching phone services/cellular providers from my long-time Cricket to Boost on 10/03/2024, my otherwise amazing phone was stuck on emergency calls only for 8.5 DAYS.
During this time, I couldn't call or receive calls or text/receive texts and as a handicapped person, this was even more stressful.
On 10/8, I rallied to "gear up" (as in it takes about 3 hours to shower, dress, get down the stairs and to the car - IF my busted knee cooperates) and get to Metro. When low and behold, I have a flat tire!! What are the odds, right? And of course, I can't call AAA because my phone is stuck on emergency calls only!! (Thanks, Boost. Y'all suck)
Anyhooooo .... Only providing this *highly riveting backstory* so you understand what an uncharacteristically emotional basket case Mick and Aston were dealing with when I finally got there on 10/11!
And loooooong story short, they were both WONDERFUL on all counts including but not limited to professionalism, expertise, compassion and graciousness as in my "thank you" was not met with "no problem" -- but instead, and as it should be, "you're welcome" and " my pleasure."
Only time will tell how the actual phone service is but so far so good. And I can't possibly thank Mick and Aston enough for their excellent customer service and kindness.
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September 2024 by Betty Davies
Very busy but the one employee did a Great job, thank you!!
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September 2024 by J J
Jackie was awesome. She took the time to help me fix my phone.
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September 2023 by Truck Driver
Nice guy that took his time and helped out on making decisions
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September 2023 by Christine Berkemeier
Nice place and wonderful customer service
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June 2023 by Rebecca Fortner
Excellent service
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June 2023 by Sarah Wood
The number is out of service here
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May 2023 by James Spivey
Service Representative was very nice and helpful
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March 2023 by Jennifer Hoskins
nice service and great people
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October 2022 by Vella Noname
Told me my phone was dead.Later I used new charger,it works fine.The 2 girls at store DUPED me into buying new phone.Iwner of store said sell phone on FB! I am looking for a new phone service! Cheat,rip-offs! I am 65 & lost with technology.DO NOT GO HERE!!!!
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July 2022 by Lerissa
I have been with Metro since they opened, I recently changed services and was able to get all but three phones unlocked. I called three different times and was told three different things, the first two times I was told I could get my phones unlocked the last time I was told I couldn't and they wouldn't do it. They are liars, their service is horrible and they should be charged with fraud. If I could rate them 0 I would
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May 2022 by Evelynn Hebel
Online says store open.when i get there the girl told me it's closed will open 12 noon. But when you look it up online it says store open 11 close 5. Just need need employees who can get to the store on time
