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May 2023 by Lee Jordan
Had problems with my lawnmower today, the battery was completely dead. I took it to O’Reilly’s auto parts. They checked to make sure the battery was still good and then put it on her charger for one hour for me for no cost. I was able to find the wrench that I really needed.
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May 2023 by Jeremy Rowlett
Cheaper than Advance Auto Parts for two Belts for my truck
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May 2023 by Independent Rep
Great service and friendly people ready to get you what you need!Although the tornados in this area have severely damaged the old building it has been reconstructed, open and ready serve you.. !
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April 2023 by Richard Keith Sr
Great service, quick ordering, helpful, knowledgeable and friendly staff. Good prices too.
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April 2023 by BGSports Athletes
Great place on by-pass and Russellville RdHad great experiences at both locations.
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January 2022 by Malena Campbell
They knew exactly what I needed and the service was fast and efficient. They had to order my parts and they were there on time!
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December 2021 by Todd Taylor
Great service and friendly people ready to get you what you need!Although the tornados in this area has severely damaged the building I have no doubts they will continue to bring outstanding service at this location in time.
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November 2021 by Sav
With 3 auto parts stores within walking distance to one another, you would ld expect halfway decent customer service. I called to see if they could check to see why my check engine light had just lit up, before going to a mechanic right away, in case it was something silly like the gas cap. They said "well we are able to check it, but you just need to take it to a mechanic." So...no? I asked again and was told they are for parts, not a mechanic. At no point did I ask for them to diagnose and fix my vehicle. I will never be an O'Reillys customer again. In such a competitive market I don't know how they can stay in business with such a lazy attitude towards customers. I can't be the first person to jump across the street and get treated 100% better. (I've also been given the wrong part multiple times at this location, and have been told that they can't look up a part # or size of an item for me.)
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October 2021 by Michael Burton
This place is not the same it used to be! If call to order for a part you bound to receive anything.Example: You ask for a starter you’ll receive a batteryExample: You ask for a set of front brake pads they’ll bring you out rear brake pads.Example: You ask for a battery they’ll bring you a alternator!It’s beyond redicolous and frustrating! The delivery drivers create no problems as they are just delivering what front counter gives them. This is the only location in Bowling Green Ky that gives these types of problems!
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September 2021 by Teresa Hodge
Don't always have the right part. Order suppose to be in.the next day it might be andmight not be .
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August 2021 by Brian Sprinkle
Employees were very prompt and eager to help me find what I needed and install tips to make my job easier plus warranty info and return or exchange protocol to make me feel more confident woth the parts I bought
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August 2021 by robbie pearson
Great customer service and decent prices.
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July 2021 by Crystal Coleman
Great service!
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June 2021 by Sara Paige
Very helpful staff
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May 2021 by Chris Moody
The sign says free battery installation with purchase. Me installing my new battery in parking lot said otherwise.
