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September 2021 by Kirk Tinsley
This branch is fantastic. Ive banked with them for over a decade. I’ve been helped at this branch in person many times with problems their call center could not address. In particular, Kay and Carla have been most helpful. Everyone there is very friendly as well.In a world where companies force us all to do “self service” with websites and call automated call centers, these ladies are a Godsend. When I need help from a person who takes ownership in finding a solution, they always come through.
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August 2021 by Jessica C
Referred here by someone I know, staff was very friendly and helpful when opening a new account. Even recognized my boyfriend and called him by name since he had banked with them so long. Overall the experience felt welcoming. I love the virtual wallet my direct deposits show up around 10pm the night before it hits my account. And the fact that they give you a full 24hrs to resolve a negative balance is very considerate and helpful when you sometimes forget a unforeseen charge or bill. Instead of giving you a overdraft that causes you to overdraft 3 times in a row and you lose 100 dollars in Overdraft charges.
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July 2021 by Jeremiah Jackson
Great always there to help
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November 2020 by Anaïs-Josette Goad
We opened our account at the Russellville beach and it was great. Everyone is so pleasant there. We moved by the Fairview branch and every time we go there it’s a problem!! Everyone is so snotty and rude! We not be returning to this branch! Such disrespectful people here.
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November 2020 by princess J
terrible customer service, switching banks because of this