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February 2024 by James Owen
I ordered an electric bike online on Christmas Eve. I didn't get anything almost 6 weeks and when I got it home and unboxed it, it was the wrong bike. So I called to let them and I was disappointed with their response. The first time I called I was told that they ordered the bike that I ask for (suggesting maybe I gave them the wrong model number) but they would reorder the bike. After a few days of not hearing back from them I decided to call again. But first I called a different rent a center in my area and ask if they bike I was wanting was available in stock and the guy looked it up in the system and said it was available. So I made the call. Jason, the store manager, answered the phone. He told me that the bike I requested and the bike I got instead had the same model number and that he was afraid that if they ordered the bike again, that they would get the same results. So I suggested ordering the bike until they did get the correct bike. I feel like a simple phone call or a post it note on the order would've easily solved the problem of not getting the wrong bike a second time but what do I know. I'm sure it's so much more difficult then that. He ask if I would like a refund for my deposit and he offered me a different bike which I didn't want. I refused the refund as well. I just want the bike that I know is available for order without any issue. I called their customer service number and explained the situation and I'm now waiting to hear from a district manager but it's going on 3 days and no word yet.
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February 2024 by Terry Buetow
Great experience
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January 2024 by john cowles
Great guys. Always great when I go in. Good selection, helpful staff.
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November 2023 by Joshua Richardson
Love rent a center
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April 2023 by michael Mystery (SpikalX35)
As tony the tiger says,They're GREAt.
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March 2023 by Miza16 Kim
Nice when it came to effective communication and quick assembly, but did not feel safe with someone telling me I had to do autopay, when I got an email about other options, was real creepy how it seemed like the shady guy wouldn’t leave unless I set it up.
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March 2023 by Jessica Whitlock
Application online easy & fast. Very convenient!
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March 2023 by michael cadena
As tony the tiger says,They're GREAt.
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February 2023 by rosa umanzor
Been in between jobs but even so I still make payments. I have been trying to play catch up for the past months and have managed to get up to a week behind. RAC has been great and helpful thru out the whole experience. Thanks RAC for being great.
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February 2023 by Cory Pearson
Great service
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November 2022 by Loleatta “Super Mom” Hyman
Love this place
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October 2022 by jeff rogers
Im glad to say tht rent a center has worked with me on every product ive got and tho times were tough they still worked with me
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September 2022 by Salinas 6476
Wish I knew the delivery guys name.. to give them recognition.. but they did an amazing job..
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August 2022 by Cindy Boles
nice employees and great service!!!
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April 2022 by Charlie Owen
Great staff and service
