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March 2024 by Chad Real
A awesome place to get a windshield
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March 2024 by Brittany Scott
I went to get my car windshield replaced and they removed it and then they saw that the frame was previously damaged and not fixed correctly and they refused to put a windshield back in my car. I understand they were just trying to save themselves from a lawsuit but they need something that people can sign that states we understand what could happen if windshield is not able to be installed properly or somthing along those lines. I was stuck 45 minutes away from home on a workday with no way to get back home. You could tell there was bondo work around windshield, they should have told me the possiblity of this happening before they removed my windshield. I would have told them no and left with my cracked windshield. Now somthing would have been free with insurance is going to cost me a few thousand $$.
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January 2024 by Geremy Watkins
Pros/ConsCons-1 was going to put aftermarket glass in2,Got truck back when finished it smelled like a dirty smoker 3, 2 hrs down the road the mirror cover fell off4, when I tried to call bout the mirror cover at 2pm no answer,5, also looks to be a shipping clip on the glass still dont know gonna have to contact them or go back by !!!Pros- They did get an oem glass quickly,2, started the job on time, gave me an update during work as I was waiting.Conclusion, they do alot of windshields Im assuming and to have issues like this and my truck come back smelling. If I ever have to get another replaced I'm going elsewhere.
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December 2023 by Sam Bellamy
Window replacement was fast and satisfactory.However, damage was incurred to my door panel during the work and they refused to make it right.Chalked it up to “wear and tear.”If so, my truck received 4 years of wear and tear in about 90 minutes.
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December 2023 by Merrilee Jones
The customer service here is amazing. They were so nice and very professional. They do excellent work as well. I highly recommend them.
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October 2023 by Maggy Svanoe
Very unprofessional!If I could give them 0 points, I would.We had an appointment for a windshield replacement in the time between 8am and 12pm. We were waiting at home for the mechanic. At 11.50am we received a call that the windshield arrived broken and we would have to wait 2 weeks before a new one would arrive and be installed. ?This is unprofessional and unacceptable.We reached out to a family owned company and had our windshield replaced 2 days later.Never will give Safelite my business again!!!
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October 2023 by Anne Davis
Had a back glass busted out. My insurance company deals with Safelite. Safelite have great reps. Gave me a safe wrap on my window until the new glass is ready. Great people at Safelite in Bowling Green Ky.
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October 2023 by Rhonda Basham
They came to my work and did a fantastic job of replacing my windshield. Very easy to book with very kind and informative throughout the process! Thank you
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August 2023 by Brian Arnold
I thought they did a great job . They came to my place and in a half an hour he was finished , he was supper polite and very professional clean cut . Lidia in the office was very helpful . I definitely recommend , The price was very good as well ... Much thanks to Timothy ..
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August 2023 by Adam Dunning
Long Story Short... Had to take a day off work for my appointment and the technician never showed up. Called the office to figure out what happened and they were less than helpful. I will take my business elsewhere.
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August 2023 by Joe Bryan
Receptionist leaves a lot to be desired with a poor demeanor and unable to find confirmed appointments. Other staff was very helpful and took time to explain process and what to expect. Too bad the first impression is such a negative one.
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June 2023 by Jen
If I could give zero stars, I would. My husband's windshield had a rock hit it, and it had a big crack that spidered out. After taking it to Safelight rather than have them come to him, because of the overhead projection needing reset, he had his windshield replaced at their store. After he left, he noticed the heads-up display on the dash was all scuffed up. He immediately went back up there, and they attempted to divert responsibility, but he had pictures he took in their parking lot, prior to the repair. (BE SURE TO ALWAYS TAKE BEFORE PICS)After much back and forth they decided to have a leather repair guy attempt to fix it (which he did attempt to, yet it still looks bad) i seriously question how bad it will look in a year from now.My husband has a very nice luxury car that there are only a handful of them in the states (flew to LA to get this car)The lack of care and the fact that they even placed all the components (wipers and metal pieces) on top of his car after removing the windshield further proves their lack of concern for your vehicle.Definitely take your car any place else!
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June 2023 by Jen . HI. It's me!
If I could give zero stars, I would. My husband's windshield had a rock hit it, and it had a big crack that spidered out. After taking it to Safelight rather than have them come to him, because of the overhead projection needing reset, he had his windshield replaced at their store. After he left, he noticed the heads-up display on the dash was all scuffed up. He immediately went back up there, and they attempted to divert responsibility, but he had pictures he took in their parking lot, prior to the repair. (BE SURE TO ALWAYS TAKE BEFORE PICS)After much back and forth they decided to have a leather repair guy attempt to fix it (which he did attempt to, yet it still looks bad) i seriously question how bad it will look in a year from now.My husband has a very nice luxury car that there are only a handful of them in the states (flew to LA to get this car)The lack of care and the fact that they even placed all the components (wipers and metal pieces) on top of his car after removing the windshield further proves their lack of concern for your vehicle.Definitely take your car any place else!
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June 2023 by Jennifer Wright
If I could give zero stars, I would. My husband's windshield had a rock hit it, and it had a big crack that spidered out. After taking it to Safelight rather than have them come to him, because of the overhead projection needing reset, he had his windshield replaced at their store. After he left, he noticed the heads-up display on the dash was all scuffed up. He immediately went back up there, and they attempted to divert responsibility, but he had pictures he took in their parking lot, prior to the repair. (BE SURE TO ALWAYS TAKE BEFORE PICS)After much back and forth they decided to have a leather repair guy attempt to fix it (which he did attempt to, yet it still looks bad) i seriously question how bad it will look in a year from now.My husband has a very nice luxury car that there are only a handful of them in the states (flew to LA to get this car)The lack of care and the fact that they even placed all the components (wipers and metal pieces) on top of his car after removing the windshield further proves their lack of concern for your vehicle.Definitely take your car any place else!
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June 2023 by Paula Taylor
The gentleman was very very good at his job, service was fast the job was done in no time grate work. Thank you Safelite Auto Glass
