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January 2025 by Ruth Hampton
Came in at 520pm to get a hot dog combo for all of us. The girl could care less about anything. The buns were cold and hard and the condiment stand was empty. People were rummaging through the cabinet below for what they needed. Hot dogs had been steaming or however you cook them until they were getting hard and no flavor at all. Very little pizza in the windows. Tables and floors were full of trash that obviously had not been touched in hours. If the health departments had walked in you would have been closed I am sure. Went to the bathroom and it was the nastiest I have ever seen it. Toilet paper everywhere, full toilets, mud and water all over the floors and sinks. Sams’s club you have a real problems with your second shift that is not helping your reputation at all!
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October 2023 by Harry R.
Nice store. I have always enjoyed the good deals at the snack bar and the quality of the food. I ordered a slice of cheese pizza....while the slice was certainly the big portion I expected from Sam's, I thought the crust was a lot thicker than I had at the other locations. I'm just not a fan of doughy pizza. Other than that. No complaints. Service was good, despite the long line.
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June 2023 by Marshall Beach
Poor management staff. Doesn’t care about helping a customer or not. Had one assistant manager very rude and sarcastic because we don’t see eye to eye on my questions I ask. Spoke with the manager today and was informed that they would research it. Also found out that the assistant manager may have fabricated a story to seek revenge for being sarcastic to me. I will begin the process of seeking elsewhere to buy wholesale.
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May 2023 by C G.
Nice store with a great customer service and great staff at their pharmacy. Always super friendly.
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February 2023 by Martin T.
Of course the lady doesn't understand what I am saying at the food court. I didn't bother trying to get her to understand. So I'll pay more than I intended.
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April 2022 by Jo L.
I love Sam's Club! The employees are very courteous and helpful! They want to help the customers!!!
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March 2022 by Clint P.
I picked up a screw in my tire, but it was late in the day (only 45 minutes until close). Technician Robert graciously said he could help me and do it before closing! He was courteous, fast, and efficient, and the tire service is free for Sam's members! A very pleasant surprise! Thanks for helping me out so close to closing time!
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July 2021 by Lesley S.
Stopped in this location to burn time while waiting for dinner. Very clean store. They had wine and other alcohol at this location. Our regular store does not have that. Walked in using our app. First thing we noticed was there wasn't lines all over the place to check out. More people must finally be using the app to check themselves out with instead of waiting in line forever. New to us was more of the extras - furniture, outside toys, ac units, etc. We actually got several items from the clothing section. Something for all of us not just me. I got two pair of leggings with pockets. Wore them today and wished I had bought more pairs! The bakery area smelled amazing. We found these HUGE packages of feta cheese. It's been getting harder to find them in the regular grocery store. The slab was equal to about 4 of the regular bricks. The paper products were stocked up nicely and there was no limits. Pallets of toilet paper and paper towels! Got everything we needed and left! Would return again if in the area.
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June 2020 by Cindy W.
We stopped at the Sam's Club on our way from Cincinnati to Nashville, Tennessee. We were looking for a place to get out and stretch our legs, as well as get some food to go. We had tried the Chick-fil-A across the street, but their dining room was not open yet due to COVID-19. We opted to visit the Sams across the street and we're thankful to be able to walk around a bit. My family is a huge fan of Sam's and the location we used to frequent often closed near us. We don't go very much anymore, but we wanted to check this one out. It's so funny how different Sam's have different items. Since this store was closer to several lakes, we found lots of outdoor water equipment. We also found our favorite on the border tortilla chips that our Sams had either discontinued or stopped carrying. We grabbed two bags! It's still a bit odd to go grocery shopping during COVID-19, as you encounter lots of people with very different personal choices in social distancing. Some were wearing masks, some or not. We did find Clorox wipes at the Sams, which was one of the first spot since quarantine began that has actually had stock of this item. We did purchase one set of four Clorox wipes. We try to purchase it using the scan and go app, but it did require us to go to a physical register. No one was able to tell us why, but I am assuming it was because there was a limit on this item.
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March 2020 by Lannes N.
Well, I just live a few minutes from the front door and the ones at the door now know me and wave as I go in. The ladies in the baking dept. ask me and tell me what is just coming out of the oven. The guys in the meat depot, will cut me anything I ask for. The eggs and milk are anyways fresh. The lady in the pizza station is so nice and gives me a large piece of pizza and even wraps it up for me to take home. The people at the check out door are so nice and will even ask if I need help putting my items in the car. How much better do things get at Sam's Club.
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March 2020 by Sara D.
Cheapest Place for Yummy Cupcakes! 30 decorated DELICIOUS cupcakes for just under $14!!! I will never go anywhere else for party cakes. I could have saved so much $ over the years had I known how good these were! Save money on those kiddos birthday parties parents! Shop Sams!!! Aside from the sweet treats..... My husband and I recently purchased a new Queen sized bed from Sams. It was a sale we kept seeing commercials for and us needing a new bed anyways, we decided to go for it. $500 for box springs and mattress. It's super comfy!! My husband also decided we needed a new TV. 65" VIZIO. It was around $800. Not a bad price. We also get alot of big box items and drinks from there once a year to stock up. Be knowledgeable about your purchases though. Some things that are the same quantity are cheaper elsewhere. But then some are cheaper at Sams by a long shot. Just do a little research before you buy. I like to compare prices at Walmart with their grocery pick up app. It has most items I'm planning on buying and I can use it to compare prices while shopping at Sams. All in all Sams is a great store that we visit frequently!
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February 2020 by Scott H.
Sam's club in Bowling Green Kentucky is the best. Great place to shop. They're always friendly and ready to help you out with what you need. I hurt my back and wasn't able to load my cart . James made sure I was taken care of , he had one of the guys push my cart around and load what I needed, and then loaded my truck. Now that's customer service, I'll really appreciated the extra help and the going above and beyond my expectations.
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December 2019 by Suzanne V.
Located just off of I-65, Sams Club is conveniently located to fill your tank with gas at prices more than 10 cents less than other stations around! You do have to be a Sams Club member to purchas has here as the pumps require you to scan your club card first.
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August 2019 by Misty H.
Went around 7:00 p.m. on a Saturday evening. They had one cashier with a line 6 deep. Everything else was self-checkout. I am not on the payroll, so no thanks. We have noticed savings are minimal there these days compared to online shopping. Selection also is not what it used to be. This is why Amazon is eating everyone's lunch and we will not be renewing our membership. Why walk 8 miles around a store, fight crowds and pallets and have to scan everything myself when I can click a button and have everything delivered to my door?
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March 2019 by Abi O.
I don't go to Sams a lot because we live in a tiny apartment and just don't have room to store things in bulk, even though it would save some money. I've gotten toilet paper there and some produce and meat but not a lot else. I really enjoy their cafe, they have great prices for a little snack on your afternoon errand run. The churros are especially good! I tend to use the gas station the most because it's often 10-15 cents cheaper than anything else in the area. This has been quite a big savings for us. They recently replaced the pumps too so they are nice and fancy. I've only experienced once or twice the sign outside with the price not matching what was on the pump, not a great surprise. But overall the store and the gas station have great deals and nice employees.
