-
March 2024 by Michael Johnston
Kyle was professional, up front, and honest. He followed up on his promises and made the experience memorable. I would definitely recommend this store if you’re looking for a sleep number bed.
-
February 2024 by Geri Guerin
Tyler is very dedicated to customer service both before and after the sale. He is just as helpful and pleasant when you are looking for a pillow or sheets as when you are looking for a new bed. If a sale goes awry, he will do his best to make it right. Even helps with problems you have dealing with Select Comfort; this location should get an extra star for store service after Select Comfort creates a problem (like wanting you to use your phone as a remote).
-
January 2024 by deborah webster
We have been looking for a new mattress and not happy with traditional spring mattresses anymore. A friend recommended the Sleep Number I8. We were helped by Tyler and loved the bed and the service he provided. A great experience!
-
October 2023 by Lisa Foster
The salesman was really nice. But after that it's been a nightmare. Took forever to get my bed. Now it's taken forever to get it fix. They have left some cords down. The family dog chewed the cords. So I am ready just tell them. They can have there bed back.
-
October 2023 by Una Mckeever
My salesman, Kyle, was very knowledgeable about the SleepNumber mattresses! Took the time to answer all my questions. Polite and professional in all regards. Look forward to a great night's sleep!! Thank you so much@
-
March 2023 by Heidi Legg
This was our first time ever shopping for a mattress, and we chose to try sleep number and Kyle G made my experience the best thing I could have ever imagined and more, very friendly and knowledgeable, wasn't pushy or trying to oversell. I really liked this experience overall 10/10
-
January 2023 by Lisa Davis
Around my house, I’m known as a needy, high maintenance, Princess & The Pea kind of sleeper. Getting quality sleep is a struggle. I decided to try a Sleep Number bed based on a family recommendation. When we entered the store, my husband and I were warmly greeted by Kyle. I warned him that I was going to be a lot to deal with. He continued to smile and didn’t back away from all my sleep drama. Kyle spent the better part of three hours with us as we tried the different options in the store. He answered my questions. He had good information that helped me make my decision. His follow up after the sale has been top notch. I’ve genuinely never had any sales rep be more concerned with my service after the sale. Kudos to Kyle for hanging in there with me. If you decide to try a Sleep Number bed you can be certain that you’ll get first-rate customer service with any of the lovely folks who work there. All three of the reps that have helped me , Kyle, Tyler, & Kate, have been great. Thank you all!
-
October 2022 by Jack Weeks
We worked with Kyle and Kyle was not to pushy, showed us several options, did not try to up sale, was very informative and phenomenal. As well as Kyle’s manager coming in to assist with the Free Delivery even though that option expired 2 days prior. I look forward to having sleep number mattresses and bases in every room of my house.
-
October 2022 by JustaRichgirl “Richgirl”
Amazing experience! Can’t say enough about the sales guy, Kyle! Exceptionally informative, helpful, kind, honest, & courteous! He is there to help the customer find the right bed and not just for the sales. We need more people like that in this world! So excited about getting our new bed in a few wks and a big thanks to Kyle for his help in finding our new bed! Keep up the good work.
-
October 2022 by Kate McElroy
I’ve had my Sleep Number bed for 3.5 years and I can’t sleep on anything else. I love being able to get out of bed without hurting.
-
September 2022 by Worm Hole Farming
The sales person (Kyle) was very knowledgeable and courteous. He even order me a mattress cover, which I wanted but forgot to ask for. Before the final order was agreed on, he went through the entire order explaining each item on the bill.The only bad thing is you have to wait 8 weeks for delivery. Just seems like a long time for delivery; but, I was told by the sale person that they build the mattress when you order it, so they don't set in some warehouse getting old and dusty. Plus the 8 weeks is a tentative date, it could be delivered sooner.Would have given them 5 stars if You didn't have to wait 8 weeks for the mattress to be delivered. 2 to 3 weeks maybe, but 8 weeks, way too long.
-
September 2022 by Mark Glass
Kyle was awesome. Very respectful, patient, and listened to everything we had to say. He was very knowledgeable and helpful and made the process super easy.
-
June 2022 by Dixie Falk
It was one of the best shopping experiences I have ever had. Kate was exceptional. I am now waiting on my new Sleep Number bed to be delivered.
-
May 2022 by Bill Stallings
This review is not on this particular store but the company. We purchased a split mattress before we bought the adjustable frame due to the price. At the time the whole thing was about $8,000 for both frame and mattress, and that was before sheets, pillows, etc. We spent over $3,000 for the mattress only to find out that the frame is no longer available and they have no options for us to get an adjustable frame. The suggestion we got (not at this store), was to sell our bed and use the money to purchase a new bed with frame, which will cost at least another $6,000+. No one is going to want to buy a split mattress which you have to buy special sheets for and not have the option to have an adjustable frame. My advice is if you cannot afford the entire bed at the time of purchase, do not buy it. Better yet, look at all other options before buying from this company.
-
March 2022 by Angel Pendleton
Kyle G saved our visit into your store! We originally had a gal for a salesperson and she couldnt answer one single question we had. We were so thankful that we able to get a different salesperson because after driving 2 hours we were about to leave. Kyle answered all of our questions and more! We bought a bed system and are so excited, we cant wait to have it delivered. Kyle was the most professional, fun and knowledgeable salesperson.
