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December 2023 by Kay Griffin
I am pleased to give a 5 star review. We just received delivery of a dining table and chairs. From the moment I walked into the store through the delivery, our experience was wonderful. The staff, product quality and selection are very good. I highly recommend Thornton Furniture.
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September 2023 by Jamie Creager
Will never step foot in Thornton Furniture again. Bought a couch and loveseat for new home and was told it wouldn’t peel. Also bought the extra warranty to cover peeling per our salesman. 2yrs later couch and loveseat started peeling. Extended warranty company was rude and and wouldn’t warranty it. Called the store multiple times to get help. Finally got someone and resent a claim. Got a email stating they will not cover it. I asked for the money I paid for a useless warranty and they refused. I would not recommend anyone buying from them.
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September 2023 by Rick Noall
The delivery associates were wonderful to work with. Very polite they did a great job.
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August 2023 by Chase Read
My wife and I went everywhere in town looking for a new sectional for our living room. As soon as we stepped through the door at Thorntons, Kelly helped us find what we needed. The first couch we decided on had actually already been sold to someone else, but Kelly was able to show us a new couch that hadn't hit the sales floor yet that we liked even more! We were able to get that couch the same day and had it delivered to our house in less than a week! We truly had an awesome shopping experience!
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July 2023 by Becky Tinker
A spring broke in our LazyBoy so it wouldn’t recline. I called Thornton’s (that’s where we bought the chair) and explained that the chair was important to a family member, so I needed to get a replacement spring as quickly as possible. Within two hours, I received a return call with the good news that I could pick up the replacement spring that same day. The cost for the spring was reasonable and the customer service was exceptional. If you are looking to buy furniture, go to Thornton Furniture. They treat you like family.
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July 2023 by Laura B
They have a great selection of furniture with nice and knowledgable employees. Very prompt delivery as well!
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June 2023 by Tori Pinerola
Furniture shopping has been so stressful for me. The options are overwhelming and places to shop now a days are unlimited. But I’m so thankful for my positive experience with Kelly today! She helped me pick out the perfect living room set and was so friendly. It was stress free and she really look the time to listen and get to know what I was searching for and what price range I was in. I definitely recommend shopping here for any budget and ask for Kelly, she will go above and beyond to find you the perfect piece.
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April 2023 by Deb M
They have a nice selection of furniture. Since we were in casual attire, I don’t think we were taken seriously. We ended up buying a Flex steel leather sofa and loveseat with power recliners from another store.
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February 2023 by JD Richardson
The customer service was top notch. They built a solid rapport with my wife and I. They let us look around without the hassle of being followed. Great experience.
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October 2022 by Eliza Lyles
Normally I avoid furniture shopping but our broken couch left us with little choice. I did my research and visited a few stores. Thornton’s had a lot in stock, a great variety, and good financing options. That got me in the door but we will continue to purchase here in the future because of the customer service! Mrs Thornton is a classy lady who knows her store and was able to help us find what was right for our home, 5 star customer service is rare but you’ll find it at Thornton’s!
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October 2022 by Dawn Tooker
Like that they carry La-Z-Boy furniture. Salesman was available, but allowed us to look around ourselves at our leisure. However, didn't have anything that would suit us for our small bedroom.
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July 2022 by Madison R. Hollis
I worked with Cody specifically and also had help from Meredith through the entire process. They were wonderful to work with, had a great response time, and never made me feel pressured to make a decision immediately. I cannot recommend them enough! Seriously consider giving them your business and supporting local! If I could give 10 stars, I would!
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July 2022 by Aaliyah Curry
Michael was THE BEST!!!!!!! He was so helpful, definitely the best furniture experience I’ve ever had. I will never go anywhere else ever again!!!!
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June 2022 by Marissa Hesson
Judy is wonderful to work with. She has helped me to decorate my home. She took the time to match colors and furniture to every room. She helped me make sure everything flowed well from room to room!
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June 2022 by Rachel Whitlow
Excellent service! Prompt delivery! And super super helpful employees who really care about their customers! Thornton’s always has my repeat business!
