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March 2024 by Deb M
Store is clean, staff is friendly and helpful.
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March 2024 by Accounting Emirate Express LLC
Very unprofessional and rude, immature clerks. Laughing at a customer while addressing an issue with the Manager. Bravo
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February 2024 by Jacob Miller
They let this organization set up outside daily asking for money and they are extremely rude and pushy. The same people try to hound me every time I go to this location to drop off a package. I am about to figure out a different method of shipping because of them.
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February 2024 by Zulfiqur Haider
Friendly behaviour of staffs and easy to complete yoyr pick up and delivery
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January 2024 by Ann Darmody
Very friendly and efficient knew exactly what I needed.
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January 2024 by J P
Last night at the UPS store, Courtney provided exceptional service. Her friendliness, knowledge, and courtesy made my experience truly pleasant. Courtney went above and beyond to assist me, showcasing a deep understanding of her job. Her positive attitude and willingness to help were truly commendable. I appreciate the excellent service she provided and will definitely return. Courtney's professionalism and customer-centric approach reflect well on the UPS store. If you're looking for top-notch assistance, Courtney is the person to seek out.
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January 2024 by Sheri Hardin
Jada always does so well with my packages especially for my Amazon returns!
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January 2024 by The_girl_named_jaz 1
The only thing that’s good about this store is the customer service i received from the younger folks. Jada was amazing when helping me ship my fiber off! If there is anyone i trust to ship or receive my packages, it’s Jada.
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December 2023 by Jeremy Whitsett
I’ve been working at UPS store 5638 for a couple of weeks and I want to say this is by far one of the best places to work. I have had a lot of jobs and I have never worked at a place that is as understanding and giving when I need off for family or Dr appointments. The staff that is currently there is extremely helpful when it comes to showing you what to do and always jumps in when you’re getting bogged down with so much work. In short I recommend working there, the staff treats you like family.
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December 2023 by Not Giving it out
Don’t apply here at all if it’s for a brief stint then go for it if you’re in college or just a stepping stone for something to better yourself or for your family then by all means Go for it. But be wary of the owner and his micromanaging skills are extreme and he has cameras in the back room and he watches everything in the store on the daily including the employees in the back store room you will not be allowed to have a personal life for your family or yourself if you do something wrong the owner will be on your case whether it’s shipping or packaging something out to be shipped or if your measurements aren’t exact he WILL reprimand you publicly inside the store or infront of paying customers or let co workers stay that cause issues in the business and continue to facilitate his toxicity in that working environment instead of letting them go when they threatened one of his employees so as a former employee of that location I’m going to feel better knowing that I’m going to make anyone more aware and wary of working here because of the owners lack of respect for personal life and lack of understanding of family life and non-work related issues outside of the business
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December 2023 by Tim Barbour
I brought my pixel 6 256 GB to this store to trade back to Amazon, paid for shipping label to be printed. A month later Amazon has no record of receiving it and UPS. Com says to file my claim in store. I spoke with a female manager and was told I would be contacted that day... After i left msgs and became aggravated I turned to this platform to maybe be heard I want to be made whole by this particular store owner per the corporate policy.
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October 2023 by PHYLLIS HATFIELD
Poor unkind customer service. Please do not go here especially if you are an older adult. Go somewhere else. The dispatch center was great just have to check times. I read past reviews and it seems that significant increase in negative reviews in last year or so. Something is not working
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October 2023 by Michael Scharbrough
Genuinely the worst customer service I've ever seen. I mean they are worse than the actual post office.
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August 2023 by Hannah S.
They have very slow delivery. And it makes me angry it does not take that long to get it my house and drop off a package
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July 2023 by Brian Leigh
Amazing service and people. This place has been instrumental to my business growth.
