Advance Auto Parts at 1265 Old Ekron Rd in Brandenburg is a helpful store that offers automotive products and services. Customers can find leading brands like FRAM, Carquest, and DieHard® batteries. The store provides free services such as battery testing, battery and wiper installations with purchase, engine code scanning, starter and alternator testing, and battery and oil recycling. Many customers appreciate the friendly and knowledgeable staff, with some employees going above and beyond to assist with finding the right parts and giving good advice. If the needed part isn’t available in-store, staff often help direct customers to other stores like Napa, which have what is needed. The store also encourages signing up for Speed Perks, a loyalty program that rewards points for discounts on store items and gas. While most experiences are positive, a few reviews mention some staff needing additional customer service training. Overall, it is a place to go for automotive needs with helpful staff and useful services.
The nice lady working was very helpful in assisting me to replace my car FOB battery.
May 2024
Had a simple buy-wiper blades-that turned difficult. Glenn and Drew handled a difficult return-system issue-with the utmost patience! Easily the best customer service experience in Brandenburg in several months. Well Done!
January 2024
Not worth it unless you buy parts online while using the online discount codes and rewards card. Same with the other big auto part sellers, like Autozone, etc...
