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“After calling pretty much every parts store within 20 miles of me, these guys had what I needed. Absolutely awesome customer service. They got me what I needed and had it ready for me to pick up when I got there. To the older gentleman who helped me get the suspension parts for my 06 silverado, I hope you get a raise and some PTO. More people in the world need that positive and helpful outlook in life. Oh, and here's a picture of my now lifted silverado because it wouldn't have happened without yall.”
“I had a recall notice on my Explorer. When I called to schedule, they were quick to get me in and the service department was very friendly and ran the appropriate diagnostics to assure me that the potential issue did not affect my car. Very pleased with their service and cooperation!”
“Our transmission went out on our 2017 Explorer. We talked to Charlie the Service Manager and he was very friendly, knowledgeable and honest. We had a great experience and will go there from now on!”
“Had a simple buy-wiper blades-that turned difficult. Glenn and Drew handled a difficult return-system issue-with the utmost patience! Easily the best customer service experience in Brandenburg in several months. Well Done!”
“James and his team were awesome this morning I was stranded with a vehicle that would not start, they provided me with a new battery and starter and they allowed me to leave my car vehicle in their parking lot until AAA arrived and took it to my local shop, it is now doing good!! Thanks again to an OUTSTANDING TEAM at the Brandenburg Autozone.”
“A pretty decent place to have body work done on your vehicle. The one guy that we spoke to was very helpful. 1/27/23 I picked my wife's car up today and I have to say that this shop, L & L, did a great job on making her vehicle look just as good as it did before the accident. I highly recommend that anyone who needs to have any body work done on a vehicle should give L & L a call. 4/12/24, we took my stepdaughters car in to get an estimate done, she hit a deer, and Bill, the guy who works in the office, helped us out and took care of everything. If you need to take a vehicle to a body shop, I recommend that you give them a shot. You won't regret it.”
“I used to shop Advance Auto only, customer service was and still is the reason it was my parts store. Saw a lower price online for a part i needed and O'Reilly's was the lowest price. Went in next day, picked up my iten/items and pretty much haven't been back to Advance. Even better atmosphere at O'Reilly's, more staff to help you when they are busy, and they usually are, I can see why. I'm a fan. I can't speak of every O'Reilly's but the Brandenburg, Ky. location is great. Prices always good too
A++”
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“They went above and beyond. My car was hit by a tornado and you can't tell anything happened to it. They got it done in a timely manner and their customer service is superb. We will definitely be returning customers”