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March 2024 by Shirley Layman
Almost always have what we need. And if they don't have it they can usually have it in by the next day. Employees are knowledgeable and helpful and friendly.
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March 2024 by Kristina Ponds
Excellent service, can't beat the friendly demeanor, thanks auto zone staff.
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January 2024 by Aletia Travis
Excellent customer service! I was greeted upon entering the store (which isn't common in most places of business anymore). The gentleman who assisted me was helpful and knowledgeable about the products I had requested. Assistance with wiper installation was offered even in the rain.
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December 2023 by Sidney Lucas
The store manager Nathan goes above and beyond to help my mom that’s in another state find a part. He always helps me with what I need even when I describe it with one word. Thank you autozone for giving us the best.
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December 2023 by Hanna Mae Alvaro
Very accommodating.
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August 2023 by Meaghan Lessley
Probably the greatest customer service I’ve had at any store ever thanks to Nathan and John. My partner and I broke down on 08/05 about a mile from the store down Bypass Road. We were 2:45 hours from home and had our dog and all of our luggage with us. Due to the time of our unfortunate circumstance, all other mechanics in the area were closed, so we called this store for any kind of assistance. Nathan was so helpful and nice on the phone and told me he had the parts we were needing, and even offered to call some buddies to the store to help with the repairs! We had our car towed to the store and found out we had a dead battery and a blown alternator. Nathan and John worked with us for over 2.5 hours (1.5 of those hours being PAST close!!!) helping us troubleshoot and get the parts into our car, and we were back up and running. Towards the end of the night and at a point where we weren’t sure if we would be getting the car running, Nathan was so kind to even offer us a ride to our hotel. They were so kind and patient throughout the entire process, and we definitely would have been in trouble without them. I cannot express enough how thankful we are for Nathan and John’s hard work- what genuinely thoughtful, knowledgeable, and awesome people!
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August 2023 by Sean Cody
Apparently 18 month free replacement warranty doesn’t apply. Junk staff and a bunch of disrespectful gray shirts working at this store.
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August 2023 by David Holston
Not only did we get terrible customer service but the manager gave us the wrong part. And then did not want to return the core charge when we brought it in. Not pleased!
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August 2023 by Nick Hays
always helpful whether buying parts or asking info on which brand part is better suited for my needs for the task at hand
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April 2023 by Sinriru Kumori
Fantastic, really helpful and lively staff. More then willing to help with a problem, then finding the items to fix said problem.
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March 2023 by Chance
This was one of the best AutoZone I have ever been to. I was looking for bulbs for my reverse lights that would be brighter. I went to an AutoZone yesterday to inquire about such LED bulbs. I was told I would have to buy a wiring harness for the LED bulbs. However, while in Madison IN. at AutoZone. The parts guy just matched up The plugins from the bulbs to make sure that they would fit. And they were identical. So I didn't have to spend the money on a wiring harness for LED bulbs. The guy knew what he was doing he knew what he was talking about. I will most definitely go back to this AutoZone even though it's a long way!
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March 2023 by WhiteCobra
Helpful and great for looking things for me
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February 2023 by Robin Fleenor
Quick service and very helpful. Won't get service like this in Louisville! That's for sure.
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February 2023 by David Allen
Very helpful. Spot on Diagnosis
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December 2022 by Tyler Durden
Great customer service I couldn’t be happier. I called needing a item not in stock and Nathan remembered the part I needed and called me back. He even went out of the way and picked it up at another store location for me and delivered. Great customer service excellent people and location.
