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November 2023 by Jerry Aubrey
The one star is for service department. Lady acts like your lying about electric going out. If they come out, and it's not on their end you will be charged. How can it be on my end when neighbors went out too.
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October 2023 by Heyburt Duke
They dont know how to read meters and if you have high electric bill it's always customer is wrong the have all these fees in their bill I think we all need to stand up voice our opinions they want to charge for every thing and do nothing 2 fans and a refrigerator on is 80 dollars a month what a joke ripping people out of their hard earned money good job meade county recc
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September 2023 by Ariel Combs
Absolutely horrible company. Long outages, customer representatives hardly know a thing, almost no resources for families that struggle, and don’t want to do the work. Have to beg to have them retrieve the limbs they trimmed, guessing they expect a disabled widow and previously paralyzed woman to drag them somewhere. Thanks for absolutely nothing you heartless, money hungry corporation. NEVER have seen something so disgusting.
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August 2023 by Mason Harrison
Horrible. Long outages, rude workers, uninformed phone employees that can't give you ANY information. The only real reason I'd tell someone not to move here
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June 2023 by WoWHottie26
Will not work with yo
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May 2023 by Aaron W.
Good service provider... if you enjoy sitting in the dark.
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February 2023 by Jonathan Hahn
I called to express my opinion about a situation and the supervisor was very rude. Not once did she try to listen, she only wanted to be heard. I will not call again, they will only see my face!
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January 2023 by Jacqueline W Brown
Thank you so much for your fast action during this terrible cold spell last night 7 below zero and getting the power back on within a couple hours.
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December 2022 by Denise Shumaker
So as far as customer service goes. Madison was not only very patient with me but extremely informative and friendly!
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December 2022 by Harold McGill
Replaced our pole that broke replaced power lines and was very nice crew thanks for all you done
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December 2022 by Caitlyn Allen
Not impressed at all. Been multiple very frustrating situations with RECC. We’ve explained situations countless times (getting paid a day after bill is due, etc.,) just for them to tell us on the phone it’s okay and have a worker come out same day to turn us off. This has happened MULTIPLE times. We just moved into this house and already considering moving again just to get away from this company. They do not care about people outside of the money they pay (which is usually extremely high) to keep their electric on. The office staff is very friendly, but the inner working of this company are so low that they couldn’t care less about anything else going on in the world except just to get their money. Really won’t move into another home that has this company.
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December 2021 by Howard Miller
Recc tried to get service for my new house but can't
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December 2021 by Bryan Henderson
Out in my area we keep having power surges about midday and late evening without popping anything on our fusebox. Just shuts off for a few seconds and back on. I've reported it but nothing has been done or discussed with me about it
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December 2021 by K. Scott Jessie
As electric companies go, Meade County RECC is very good to deal with. Any time there is a problem they are very quick to fix it. The prices are much lower than compared to Jefferson and Bullitt counties.
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December 2021 by Anton Yatsenko
I only had positive interactions with Meade County RECC employees. Always friendly, professional, and helpful. Additionally, we had a dangerous dead three by the wires. I called them and asked if they could help me. They took down the tree without any issues and did not leave a single mark on the ground. Thank you!
