“Fast service, great to communicate with, and did a fantastic job on my paint restoration on my Cavalier Z24 convertible. See some of the before and after photos to see the awesome work.”
“I've been a customer for 2.5 years, regularly sending 2-3 vehicles throughout the year — mostly for oil changes, although I did get a new drive belt installed once. I've regularly gotten great service and coaching about foreseeable issues, which I've found very helpful.
However, 2025 has introduced some significant cost jumps that I find worrisome as a trend, although the inflation very well could be an industry norm. For example, in comparison to oil changes I got just 3 and 6 months ago, prices have increased as follows: oil service (+$5, +20%); oil service parts (+$3.96, +15.2%); shop supply fee (+2, +67%); environmental fee (+$2, +67%).
As an another reviewer recently noted, I also experienced an unexpected shop closure mid-day on a Thursday. I left a voicemail and we managed to sort everything out within an hour thanks to a call back, however, but it might have been a bigger issue if I were on a tighter schedule.
Overall, the trustworthiness and convenience factors still win my household's business — but due to cost increases I'll have to be cautiously optimistic in 2026, I'm afraid.”
“I bought my first set of brand new tires from them last February (2024). Ive come back for my tire rotation and balance when I hit the suggested miles. Every time I come to this location the staff are professional, quick and friendly. Today I came in for my normal rotate and balance, and received the best customer service, which is hard to find in 2025. Apparently last time one of my lug nuts was accidentally cross threaded and snapped my stud on the tires. Since I only come here for tire maintenance it had to have happened here, but accidents happen. They immediately came and told me, showed me the lug nut and provided me with a paper to go get it fixed. Impeccable customer service with a great staff! I will always come back to this place for any tires needs!”
“Can't recommend Five Star enough. Thorough, transparent, excellent communication. If your wheel can't be repaired they will assist in finding a replacement, no matter how rare the wheel is. Thank you!”