-
March 2024 by DeJay Herrmann
Staff is friendly and this review is strictly based on the fact that I need to get my car realigned every time I go through their parking lot. Not sure what bombs or missles they’ve been testing here but it’s absolutely ridiculous … but what’s even more unbelievable is how long it’s been like this with what seems like zero effort or care to fix this issue after bringing it to they’re attention on more than a number of occasions. Just wait till someone rolls and ankle or something and maybe after a lawsuit they’ll listen? Come on Chase. Do better.
-
June 2023 by yikes 859
this bank is a joke, WOULD NEVER RECOMMEND THIS BANK WITH NO ONE. There is not one good thing i can say about it.
-
May 2023 by Vik Patel
Great customer service. Never had an issue. But they need to do something about the parking lot!
-
February 2023 by Scott Fay
Banking is fine. Parking lot is embarrasing. It's like off road course. It's almost laughable!!
-
October 2022 by Elizabeth Vance
My husband was granted guardianship of his mother due to her being in hospice and only given a few days to live. He took the paperwork to her bank to be able to access her account to pay her bills and final arrangements. They refused to accept the court order and refused him access. She passed away later that day. We were forced to obtain an attorney to get the account dispensed to be able to pay her funeral expenses. We have been fighting with them for days while we are trying to also deal with a death in the family. All because they chose to violate a court order.
-
August 2022 by Andrew Varvara
Jordan and staff are super helpful and knowledgeable. They do a great job with the banking logistics that they can control from their end.
-
April 2021 by Cindy Thiel
Chase is hands-down the worst financial institution I’ve ever had the displeasure of dealing with!We have banked with them for over 30 years and they have continually treated us like garbage. They’ve repeatedly turned us down for home and car loans. Our credit scores are over 800! When we’ve needed special services, they are rude and demeaning, often denying the services requested.I would gladly give less stars if that were an option.Be warned! Stay away from this bank!!!
-
April 2021 by Ayden Knox
Good services
-
August 2020 by Michael Rivera
Bank is ok but the drive through is horrible. The lanes are way to tight for minivan or suv, which can cause damage from the concrete barriers. You have to very careful in and out. The experience is not very customer friendly
-
October 2019 by Allison Babycakes
Never make the mistake of calling chase customer service for anything. The banker at this chase bank was extremely helpful and provided me the info I needed. Their customer service hotline isn't helpful at all. If you have any issues talk to the banker directly. I went in early morning and didn't wait long to speak to anyone. Everyone was very friendly and helpful.
-
December 2018 by Ryan Gaudett
I opened a high school checking account about 5 years ago with chase and never had a problem until now. Recently I tried to deposit a relatively large check into my account with chase. I know that it takes other banks up to ten days to clear a large check so I decided to open a chase sapphire account with chase since they told me that the expected date that I would get the check would be 4 days from the date I tried to deposit it. It passed those 4 days, I called, and for some reason another hold was placed on my check for an additional 7 days which is the longest I’ve seen a large check to clear. Now I will be missing rent, car payment, insurance payment, & surprise, ELECTRICITY! Thanks Chase for ruining my credit! If you have large checks, don’t go through chase.
-
November 2018 by Peecey AKA TheNewKid
I opened a high school checking account about 5 years ago with chase and never had a problem until now. Recently I tried to deposit a relatively large check into my account with chase. I know that it takes other banks up to ten days to clear a large check so I decided to open a chase sapphire account with chase since they told me that the expected date that I would get the check would be 4 days from the date I tried to deposit it. It passed those 4 days, I called, and for some reason another hold was placed on my check for an additional 7 days which is the longest I've seen a large check to clear. Now I will be missing rent, car payment, insurance payment, & surprise, ELECTRICITY! Thanks Chase for ruining my credit! If you have large checks, don't go through chase.
-
August 2018 by Kyle JostMeyer
banker doesn't have time to help can't cash a check for someone with an account over all lack of concern for customers after this I am closing my account and switching banks.
-
July 2018 by Yadira Garcia
My son moved recently to Burlington and opened an account at Chase Bank. The Bank's Branch in conveniently located, an they provide good service.
