Kroger is a store with friendly and helpful staff, including a manager known for excellent customer service. Customers appreciate the cheerful, honest employees like Jason and Sandy, and the young bagger with a fanny pack. Many customers are dedicated, driving long distances just to shop there. The store has experienced some issues, such as a crowded layout after a store closure, and occasional unhelpful behavior at self-checkout. However, staff members are often quick to assist with coupons and questions, making shopping a generally positive experience. Overall, Kroger is loved for its friendly atmosphere and consistent service.