191 Service Center LLC is a professional and friendly auto repair shop. The shop is very clean, organized, and professional looking. The mechanics are knowledgeable, efficient, honest, and respectful. They do not overcharge or take advantage of customers. The staff is very friendly, professional, courteous, and provides great customer service, taking time to explain issues. They are known for prompt and quick service, often getting customers back on the road in a few hours. They help travelers and locals alike, handling issues like brake problems, starters, steering sounds, and check engine lights. They are praised for taking customers in right away, even on late afternoons and Saturdays. Many customers wish the shop was located near their hometown. The waiting area has a TV with Roku Channel but does not have wifi. Overall, it is described as an awesome shop and the best experience at an auto shop.
Needed to find somewhere that had my brake pads and would install them. I live in NC and made the drive to Kentucky and needed them done before I came back. They were very friendly and worked on my car quickly to get me back on the road. They’re awesome and I would go there again in a heartbeat! Thank you guys!
November 2024
Had truck trouble while on a getaway in the area. Tried the local Chevy dealership first and they were no help at all. The guys at 191 got us right in and had the issue fixed super fast and saved the day. Very friendly and knowledgeable.
October 2024
Was coming from out of town and my check engine light came on, their customer service is great and they took the time to explain what was going on with my car. They do not have wifi in their waiting room but do have a TV with Roku Channel
