191 Service Center LLC is a professional and friendly auto repair shop. The shop is very clean, organized, and professional looking. The mechanics are knowledgeable, efficient, honest, and respectful. They do not overcharge or take advantage of customers. The staff is very friendly, professional, courteous, and provides great customer service, taking time to explain issues. They are known for prompt and quick service, often getting customers back on the road in a few hours. They help travelers and locals alike, handling issues like brake problems, starters, steering sounds, and check engine lights. They are praised for taking customers in right away, even on late afternoons and Saturdays. Many customers wish the shop was located near their hometown. The waiting area has a TV with Roku Channel but does not have wifi. Overall, it is described as an awesome shop and the best experience at an auto shop.
We were on vacation and our jeep was giving us a few issues. They got us right in and diagnosed the issue. We would absolutely recommend them to anyone and everyone. Very respectful, responsive and knowledgeable.
June 2026
Best experience I’ve ever had at any garage!
June 2026
Car had issues in Red River Gorge, and they took us in right away and were so helpful. Super nice people, answered the phone right away, checked the radiator for free, and calmed our worries. Thank you!