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February 2024 by Marsha W.
Delivery time not as scheduled. Chair ordered on 12/27/23. Still waiting on it in 3/1/24. Said it would only take 6 weeks. Still waiting on it to come in.
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September 2023 by June R.
My sister and I were looking for a specific couch and chair set for her livingroom. Owner Doug Garrett took the time to go through the store and show us what he had, and explain other models he could order. We sat on and looked at over 25 couches and chairs, while he explained the pros and cons of each! We made our decision, and bought the set that suited my sister the best. The set was delivered at our convenience by two of the nicest young men, who moved and arranged the new pieces to her liking, and then they removed the old furniture for a small fee. This was the BEST buying experience ever!!!
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December 2022 by Tonja Rogers
They treat you like family as soon as you walk through the door. They actually went a step further and sent us a personal thank you note! Quality furniture and quality prices, Lexington was $500 higher and Mt. Sterling was $300 higher for the same exact chair.
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July 2022 by Debbie Sweet
They are great to work with. Excellent quality pieces.
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April 2022 by Marcella Green
A wonderful furniture store. You can find anything you want or need and the prices are great. Everything is first class
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August 2021 by Connie E Duncan
Great customer service! Jo and Doug are so knowledgeable and helpful, and they enjoy helping their customers with their furniture needs!
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July 2021 by Carla Evans Van Winkle
Have bought a lot of items from them had no problem's still have those items after years.
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July 2021 by Amy Johnson Ishmael
Excellent customer service, the whole reason for shopping local
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June 2021 by Linda Fooks
This family is wonderful to work with
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April 2021 by Gina Poe
Great furniture just if they would negotiate with prices.
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March 2021 by Judy Kelly
Was good experience. Was showed what I was looking for
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August 2020 by Alison Gulley
My family and I have shopped at Garrett's for year's. Outstanding service and really work to get what you want!! I would highly recommend them.
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May 2020 by Kathryn Hutchinson
Customer service was superb ?
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December 2019 by Margaret Anne Forsythe-Showalter
I am in awe of Garrett’s customer service. My Dad purchased furniture for his and my Mom’s den, from Garrett’s. After delivery of their new furniture, he found that his new recliner wasn’t comfortable, to him and was developing leg pain. Today he returned to the store to purchase a new chair. He was just going to donate the chair that he wasn’t comfortable in. Garrett’s gave him full credit for the chair that wasn’t satisfactory (even though my dad felt that it was his problem). My Dad was able to purchase a new chair, without question. You don’t get this service everywhere. I’m so grateful for Garrett’s care and service!!
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November 2019 by G Clay Leonard
We got our living room furniture at Garrett’s over the summer. We love the family run atmosphere and we love our furniture, too!
