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June 2025 by Jessica Kirk
The lady who answered the phone on 6/9 and 6/10 2025 is a very rude person! I’ve had my garbage picked up on Mondays for the last several years and when it wasn’t picked up yesterday.. she lied and told me my pickup day was Tuesdays.. well it was t picked up this morning watched them drive right in by.. somewhere some lines are crossed with their communication.. but there was no reason for the lady to be as rude to me as she was.. if I had a choice I wouldn’t choose them as my garbage pickup service .. ( don’t have a choice because of contract within city limit)
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June 2025 by Jade J
Why have a business if you never pick up the phone? Truly, it’s not that hard.
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January 2025 by garybaker730
We have had Hart do our service for years, not once have they disappointed us, this is a service which goes unappreciated, the guys work in rain, snow, hot weather, and this snow storm they couldn’t get the big truck up our road, so they have been the only company that provided service by collecting in a pickup truck so that their customers weren’t overwhelmed . Says a lot about who owns and manages the company and the employees are the best asset they have. Thanks again for superb services.
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December 2024 by Jerrica Kilburn
I’ve had nothing but issues from the trash collectors. In the 63 weeks I’ve owned my home,every Monday I’ve had to go out and pick up the disaster left in my yard and move my trash cans back from either across the road,my neighbors or in the actual road itself. After a pretty major incident that happened today among a few customers on the route,employees and the office clerk,I doubt we will use this service any longer. Kind of odd in my opinion that they contract with the city making it almost impossible to receive services elsewhere. Also Customer service is beyond rude and unbearable. The lady behind the desk spoke to a relative with a severe brain injury like he was an animal just because he was worked up from the route workers threats made at him. He fell down having a pretty serious seizure during the phone call begging for help cleaning up a trash mess made by workers. It’s an absolute shame this place is allowed to be in business. Maybe the BBB will assist better. Hopefully all the other negative reviews will reach out for help as well. I dread making monthly payments due to poor mannerism of the clerk.
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December 2023 by joe cook
Have had plenty of rental dumpsters and by far the worst company I’ve dealt with.Office just lies about why they haven’t pick up dumpster.canceled dumpster and still recieved invoices for two additional months.
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March 2023 by Christie Robbins
We have had this company for garbage pickup for years and never had a problem. The drivers are friendly and so are the ladies on the office. I highly recommend them!Services: Dumpster rental
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March 2023 by Sabrina Sparks
Horrible customer service! Tammy and the owner's wife have issues with complaints and don't know how to tell the truth. They both lied on BC employees and said that they don't them that their dump truck was "not allowed near their equipment" I ask the BC employees and they said that was not true; that they actually told them "they could bring their dump truck down our road to get trash". Hart employees CHOSE to turn their truck around and LEAVE without picking up trash that has sat in our yards for over 2.5 weeks! They will no longer receive our money and we DO NOT RECOMMEND this company! The only reason I gave a 1 star is because I can't give it a "Zero".Service: Trash removal & disposal
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March 2023 by Kristy Garrido
Worst customer service EVER!! The ladies at the office have zero regard for customers and the owner could really care less either, I would write RUDE but that would be the understatement of the year, We would NEVER EVER RECOMMEND THIS BUSINESS TO ANYONE. Please go to someone that will value you and at least talk to you!!! I asked for a phone call and Russ would not even give the common courtesy of a phone call.Services: Junk removal
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March 2022 by Justin Cantrell
I used to use their services untill i got free pickup from my work. After that they started stalking my house to see where my trash was going,then they called the cops on me.Services: House & garage cleanouts
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March 2022 by Sammie Long
I highly recommend Hart. They are extremely professional. Sometimes we forget to set our can out and they always grab it and empty it for us. We’ve never had any issues with them. As long as we are in this area we will use Hart.
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September 2021 by Whitney Stumbo Cornwell
Terrible experience. Learned our lesson quick and switched. Save yourself sometime and go with another company.
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April 2021 by Samantha Long
I highly recommend Hart. They are extremely professional. Sometimes we forget to set our can out and they always grab it and empty it for us. We’ve never had any issues with them. As long as we are in this area we will use Hart.
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March 2021 by Michael Dina G.
Love Hart Sanitation. I have used them on several occasions. When it came time to switch from our current commercial carrier, I knew who to call. Great savings too! Hart Sanitation is a great company with a great family running their business.
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March 2021 by Kim Bourne
The best price for dumpsters and wonderful staff. They placed the dumpster exactly where I wanted with no problem. Very friendly, and absolutely the best price for dumpsters in the tri state!
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March 2020 by justin davis
Always done well for me.
