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January 2024 by Curtis Butler
Poor service and never answer the phone
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December 2023 by Terry Harless
We are very happy with customer service. Lynn was very friendly and helpful.
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November 2023 by Nikki and BJ Isaacs
Lynn Milliner was an amazing help. She was very polite, professional, and reassuring. She took the time to listen and answer all my questions. I had a great experience with her.
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November 2023 by Bethany Kannapel
Lynn provides the absolute BEST customer service and goes above and beyond to help with anything we've needed! She is the main reason I stay with UPG! You just don't find the customer support and friendliness like we receive from Ms. Lynn Milliner! She's ? gold!!
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November 2023 by Linda Dennis
I can’t say enough about Lynn Milliner , she is one of a kind , great attitude and if you have a problem or any questions she is on top of it and strives hard to get anything taken care of . We sure appreciate her and all she does for all of us , such a great asset to your company. !!!
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November 2023 by Susan Samuelson
Lynn is incredible to work with. She explains everything to your satisfaction concerning the propane tank and fuel. She made suggestions to help with our new home. Absolutely wonderful experience. Will enjoy working with her in the future. Definitely 5 stars.
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October 2023 by Maria Andriot
Lynn has been amazing through our process and I’d highly recommend!She goes above and beyond to make sure you’re satisfied.
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October 2023 by KY Breeders
Lynn is great to work with. Anytime there is an issue or I have a question I can just shoot her an email and she is very quick to respond and help out any way she can.Thanks Lynn!
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October 2023 by HARRY CHAMBERS
Mrs Lynn is wonderful to work with and a pleasure to talk with.Always willing to go that extra mile to help her customers out.Always follows up on anything I have a question about.Harry Chambers
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August 2023 by Belinda Lents
I had the pleasure to speak with Lynn this morning who not only got us set up with propane for the winter at an amazing price, but she made me smile. Amazing customer service may seem hard to find, but not today! Thank you, Lynn, for the wonderful experience and for providing us with affordable propane!
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August 2023 by ce goot
Best customer service hands down! Lynn and the drivers are always so helpful, always gets things done in a timely manner! We are VERY satisfied! Great service great prices!
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August 2023 by Ange Smith
Lynn Milliner was wonderful to work with. She was very attentive to my questions and handled the whole interaction promptly and efficiently.
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August 2023 by Ashley Tyner
If you ever need fast and awesome customer service Lynn is the person to go to! Had my tank filled up in less than 24 hours!
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May 2023 by JoAnn Baker
I had had such a bad bad time with another company that I was really in a panic when we needed a delivery. I did away with that company and switched to Midway Propane in Clarkson. I'll tell you the truth, after speaking to Lynn at the office...I now feel like a real person and not just some a number in a computer somewhere. I am so relieved and happy to have switched to Midway!Lynn answered every question I had and some I didn't even think about. She is local to us in Leitchfield and a real person just like you or I.No more dealing with dealing with micro-manadgement with people on the phone who may be located in California, to be able to help you with them allowing a customer for years, to run totally out of propane for weeks, and cannot getting a delivery for over a month or more.My only saving grace, from them and that experience was, it was right before winter had set in. If you don't have a home that propane is vital, you will never understand the half of my experience with no cooking, no hot water for a shower, or doing without life saving heat in fast approaching winter months. I was just one of the lucky ones that it was not winter yet when that happened to me.Oh, and I'll tell you something else...the price of that propane from the other company was 4.79 a gallon.Had to bite the bullet and pay it, because I had a husband that was scheduled for surgery...We had to have the propane!I am so relieved to have walked into Midway Propane here in Clarkson and met Lynn. She has put a hand of calmness and restored my faith in the human race.Thank You Midway Propane and a Big Thank You to Lynn!!!
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April 2023 by morgan ray
We had a small issue with an order being charged to our account that did not belong to us. Lynn was so helpful in getting the problem solved very quickly and efficiently! She was incredibly kind, and compassionate while still remaining professional. This is unparalleled customer service!
