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March 2024 by Philip Craig
Great deals I really appreciate how understanding they are when returning a not working product
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March 2024 by Jasmine Biroc
We arrived shortly before closing to order a refrigerator. Montana in customer service made this a super quick and easy process. She was friendly and competent
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February 2024 by Kavitha Krishnan
Good Home Depot branch. Well stocked and could find everything I needed. Employees are helpful in helping you find items instead of searching for them.
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February 2024 by Scott Sizemore
Terrible service
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October 2023 by Carey Marie
My mother received excellent, outstanding, above and beyond, service from Christian and Nicolas today. She's older and needed some help with her old appliances and helped with installation of her new ones. They truly went above what was required of them. Idk if they work for home Depot directly, but I had to make sure they knew what excellent service they provided her. THANK YOU CHRISTIAN AND NICOLAS.
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October 2023 by Luke Munday
Scheduled a delivery for appliances. They said they would notify me 24 hours before delivery. I hadn’t heard anything and called the store. The rep said that they would call 30 minutes to an hour before arrival. When I said that is wildly frustrating she hung up.Tried to call back again, because the address looked wrong…. But got told they had my info and I would receive a call.But when they send you the email telling you to expect a phone call 24 hours before with a four hour delivery window they don’t show the apartment number. So I went through a chat bot and eventually another person to make sure the delivery address is correct. Hopefully it shows up.Nice customer service and care cold springs. ??
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July 2023 by Miki Martin
I must say, if it wasn’t for Ava, my review would only be negative. 7/20/2023 my husband and I stopped for a few supplies, one of them being a gallon of deck coating that needed mixed. THREE associates walked by my husband several times and saw him standing at the pain counter for what must have been five minutes, even making eye contact. At no point did any of the three acknowledge his presence, much less speak to him. I had to walk to the front of the store, where many employees were having a meeting and finally saw Ava. She graciously walked back with me and helped us.I understand someone’s job might be stocking, as it appeared there were many doing so Mary night. However, to outright ignore a customer several times knowing he needed assistance is completely unacceptable. Again, Ava was more than gracious and quite helpful. Fortunately she knew how to operate the mixer and ended up checking us out, as well. So, props to Ava. She is the reason I did not put two stars.To be fair, this was a one time experience. Prior trips have gone well. I just needed to be sure our poor experience was noted. Hopefully other employees will learn the true meaning of customer service and that no matter your stated job you should at least find out the issue to locate someone who can properly assist.
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July 2023 by Nicholas Henderson
I recently visited Home Depot, and I'm thrilled to give them a well-deserved five-star review. My experience at Home Depot was exceptional from start to finish.The moment I walked into the store, I was greeted by friendly and helpful staff who were eager to assist me. They patiently listened to my needs and provided expert guidance, making my shopping experience a breeze. Their knowledge and willingness to go above and beyond truly impressed me.Home Depot offers an extensive selection of high-quality products for all your home improvement needs. From tools and building materials to appliances, furniture, and décor, they have it all. I was impressed by the wide range of options available, and the store was well-organized, making it easy to find what I was looking for.The staff at Home Depot demonstrated exceptional customer service throughout my visit. They were readily available to answer any questions I had and offered valuable advice on choosing the right products for my projects. Their expertise and genuine desire to help customers succeed were evident at every step.What sets Home Depot apart is their commitment to ensuring customer satisfaction. They offer a generous return policy, which gave me peace of mind knowing that if I encountered any issues with my purchases, they would be promptly addressed. The level of care and attention they devote to their customers is truly commendable.In conclusion, Home Depot deserves a resounding five-star rating. Their excellent service, vast product selection, knowledgeable staff, and dedication to customer satisfaction make them a go-to destination for all your home improvement needs. Whether you're a seasoned DIY enthusiast or a first-time homeowner, you can rely on Home Depot to provide the products and support you need to bring your projects to life.
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June 2023 by HOLLY T.
Just picked up our cucumber plants can’t wait to get to the house and get’em in the best spot in our Garden. Of course we only wanted to get them from our Favorite Store Home Depot. I’m sure they’re gonna turn out Perfect and Delicious‼️Oh Yeah Boyy….
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June 2023 by DJ FARR
We worked with Rick in appliances. He was very helpful and nice. He gave us some great tips, which helped us land on our new washer and dryer.
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June 2023 by Jacquelyn Young
Placed a $2000 order for kitchen cabinet/counters, was told they would be in on a certain date (less than a week later). I kept getting emails from the next day on that my date kept getting pushed farther and farther back. I placed a $3000 for floors and was told would be in on June 14th. I received an email the next day that it might not be in until July 7th. I have talked to countless store associates about this and no one ever gives me a real answer and they are 9/10 super rude. I will never shop here again. Lowes has much better reviews. I would not buy anything from here unless you can physically pick it up from the store that day. The lie about dates you will get things. I have half a kitchen because I am waiting on things that I was told should already be in.
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May 2023 by Don “Random Stuff”
It doesn’t matter what i come to this home depot for they’re out of it. Today they started a sale for virgo mulch and they don’t have any..
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May 2023 by Danielle Hanrahan
We worked with Ira in the flooring department, and he went above and beyond to help us get carpet installation scheduled in our new house! Work with Ira, you won’t be disappointed!!
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May 2023 by Kim “Kizzy4td” Beckerich
My husband and I rented a truck here the process was fairly simple and the rate was more then fair.
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April 2023 by Shooter McGaven
Paid for delivery and installation of all kitchen appliances as well as washer and dryer. When the third party delivery team showed up they told my wife they were only here to drop stuff off. She proceeded to show them our receipt to which their reply was, "you gots ta talk to Home Depot about all dat."Once I got home and realized I had boxes all over my kitchen. I contacted home depot and discussed with the manager on duty the situation. She stated that she would be getting back to me with the resolution. Months later I've heard nothing, ghosted. Beware of doing business with this store unless you're just picking up razor blades.