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November 2023 by Bree Werrmann
I work in the medical field and am blown away at the uncleanliness here. The floor looks nasty and I watched them take a patient out of the room and bring me in right after without cleaning anything. I took it upon myself to grab the disinfectant wipes and gloves and wipe the table down and the wipe was brown after I was done. Very unsanitary.
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September 2023 by Jennifer Martin
I go there for an appt with my baby and turns out they don't even take his insurance which it said they did. Then when I offered to just pay outta pocket I'm told we can't because his insurance is already on file as the one they can't take. That makes no sense to me at all
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April 2023 by Rachel Gamel
Will never visit this Little Clinic again. Went in with strep symptoms on Saturday morning and the rapid test was negative, but they sent out a culture to the lab as well since the white spots on my tonsils looked like strep and the test could have been done too early. Was told I should have a result Monday morning. It is now end of business day Wednesday and they still don’t have my results. They wouldn’t write me an antibiotic prescription without me making another appointment either. I am not going to spend any more money there. I had to reach out to another doctor to get a prescription. I could have been halfway through a bottle of antibiotics at this point but they clearly don’t care how sick their patients are. One lady who answered the phone when I called in even acted annoyed I was trying to check on things since there was a holiday on Sunday. I’m annoyed as I’m sick and needed care and was neglected since I wouldn’t make a second appointment. I wouldn’t be surprised if they lost the culture at this point.
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April 2023 by Betty Estep
Walked in before noon and was told they were booked up for the day. Not a soul in sight but the receptionist. Strange to advertise walk in when they won't see you.
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January 2023 by Katie Winkler
We always have a great experience here - whether for me, or one my kids. Recently, I was able to get quick, thorough treatment during the busy holiday season. I'm thankful that we have the little clinic in our town!
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November 2022 by jacob dean
Had a great experience! Especially for having the flu. Staff was awesome! Annabelle is great!
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October 2022 by brooks PARKER
Kroger cold Springs Alexandria high price for a little result. They take your money but are of no value to someone needs help.
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July 2022 by fannie prather
Not sure why they give you appointment times for when they take people with later appointments before you ???
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June 2022 by steve Hicks
Worst people ever. My pregnant wife was trying to get a test (due to feeling sick) and they told her they can’t do anything for her because of her insurance. Wouldn’t even let me pay out of pocket: place makes me sick.
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February 2022 by Sheila McIntosh
Made an appt for a COVID test for one of my children to have surgery (surgery center requires a COVID test no more than 96 hours before) to get to the clinic and be told that Little Clinic doesn't accept our type of KY Medicaid insurance. Receptionist then told me I was more than welcome to pay $150 for the testing... we have Medicaid, pretty sure we don't have $150 just lying around... I know the world is crazy right now and y'all are stupid busy with sick people but you could at least put on your website what you DO and DO NOT accept as payment so that those of us who aren't "pre-qualified" to receive your services know not to waste our time coming to your facility.
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November 2021 by Jacob Weyer
The walk in clinic you can't actually walk into
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August 2021 by Shilpi khera
Results ready but delayed posting…several calls, bad service
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July 2021 by Bill S.
I've been going to this location quite regularly for about a year now. The nurses here are the best. The professional manner is much better than larger clinics I've been to. I drive from Ohio just to have them treat me. I know I found a good one here!
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April 2021 by ben hambley
Wouldnt take my Humana medicaid for a covid test and tried to charge me 200 for it instead? Really disgusting price gouging during a pandemic. Go somewhere else.
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February 2021 by l foster
Outstanding customer service and care. Communication A++